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We are searching for passionate and caring volunteers to join our Discharge Team at The William and Patricia Venton Centre, Astor Drive, Mount Gould, Plymouth.

Volunteering can make a difference to you, a huge difference to our clients and Age UK Plymouth.

The Role

Hospital Discharge is a new addition to the charity’s services with a busy and friendly team. They offer clients who are leaving hospital a high-quality, flexible and free short-term service tailored to suit their needs and aspirations, promoting independence, social engagement, good health and wellbeing. You would be helping the team alleviate the stress and anxiety for our clients and their families by helping our clients re-adjust after a stay in hospital. The volunteer role would include assisting with administration duties such as filing, scanning, printing, making up assessment packs, answering calls and taking messages, but there is so much more you could do to make a difference.

Are you passionate about supporting your local community? Are you someone who can help organise? Can you add a bit of sparkle to someone’s day? If the answer is yes then we would love to hear from you. To be successful in this role you need you to have a caring nature, good organisational skills, accuracy, be a good listener, relish being part of a team and be reliable.

Responsible to

Sarah Hopes, Discharge Manager

"Having a volunteer helping us in the Team makes a real difference. They are able to undertake admin tasks for us that we struggle to keep up with day to day, this helps everything run smoothly, improves efficiency which results in better client care. Helping out with answering calls and taking messages also frees time for the Coordinator to be able to concentrate of other tasks. Our wonderful Volunteers really do make a difference and provide much needed support in our busy department, we can’t thank them enough!”

What will you get out of it?

  • You will make a positive difference to our clients
  • You will be a valued member of the team and be invited to our Volunteer Celebration event in June
  • You will develop and learn new skills
  • You will make new friendships
  • You will be part of Age UK Plymouth’s Volunteer team
  • You will get specific volunteer role training
  • You can claim your travelling expenses to and from your volunteering sessions
  • You will get free refreshments during your volunteering sessions

Meet our Volunteers!

Carole is 73, a retired Bookkeeper who volunteers with both the Reception and Discharge teams at The William and Patricia Venton Centre in Mount Gould..

“Finding retiring rather a challenge l needed to offer some of my time to a worthwhile cause. I have been welcomed as part of a team and Age UK Plymouth go all out to make us volunteers feel valued.”

“It's a marvelous giving charity, continously striving to help people.”

Additional information

When completing the application form please provide information about any skills, experience, hobbies, training that you have.

We provide full training which includes; safeguarding, dementia awareness training and digital training.

Please note that a DBS Certificate and suitable references are a requirement of this role but we will guide you through these processes.


Monday - Friday 08.30 – 16.00 (morning, afternoon or full day sessions)