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Help at Home Community Support Service offers a high-quality, flexible service to people aged 50+ living in and around the City of Plymouth.

This service can help to enhance and enrich the lives of older people by offering a high-quality and flexible service tailored to suit individual needs and aspirations. Our Help at Home service supports older people and their families to alleviate stress, anxiety and loneliness.

Our fully trained and experienced teams deliver a safe and caring service with an emphasis on promoting independence, social engagement, good health and wellbeing. We are here to listen to your needs, provide solutions and work together with you to support your future.

You could be entitiled to funding to help you access these services if you are concerned that cost may be a barrier. Our Infomation and Advice Team are able to provide free, independent and confidential advice.

What can you help me with?

Our friendly Help at Home team can support you with a variety of tasks to support your independence.

Domestic tasks

We can support you with household tasks such as polishing, dusting, vacuuming, washing floors, washing dishes, ironing, washing and drying laundry (using your washing machine/tumble dryer) cleaning work surfaces, etc.

Local shopping

Shopping for food and other essential items can be very challenging at times and our team can assist you with your food shopping in a number of ways; going shopping on your behalf, assisting you in a trip to the shops or helping you order your shopping online.

Reading and helping with correspondence

We can provide support with looking through correspondence, bills and managing appointments.

Basic meal preparation

We understand a good diet is important for health and well being and our teams can assist you with preparing your meals.

Accompanying clients on social outings

Remaining socially active is a key part of living with dignity and independence. Our teams can support you with getting out of your home so you can visit family and friends, take a trip to the garden centre or even a local beauty spot.

Companionship

We can offer friendly support to clients, a familar face and a casual chat in the comfort of your own home.

Sitting service

Our sitting service can support carers in having a well-earned break and the opportunity for a few hours respite.

Support in attending appointments

Our teams can accompany and support you to attend medical appointments.

Gardening and odd jobs

Our Gardening and Handyperson Team can undertake basic gardening such as cutting the lawn, weeding, planting flowers, path clearance etc. You can book a one-off visit or regular visits to suit your needs. All of our gardeners have their own equipment.

We can also help with odd jobs such as changing light bulbs, hanging curtains or with minor household maintenance.

Staff training

Our teams have received the following training:

PPE | Covid-19 | GDPR | Equality & Diversity | Moving & Handling | Lone Working | COSHH | Food Hygiene | Health & Safety | First Aid | Mental Capacity | Fire Safety Awareness | Safeguarding | Working at Heights

In addition the Gardening and Handyperson Team are all fully trainined in the operation of power tools.

How much does it cost?

All of our services require an assessment which will be carried out by one of our assessors before the service can commence.

Our services are charged at the following rates:

Help at Home

£17 per hour
45p per mile applicable for any travel incurred on your behalf

Can include shopping and errands

Gardening and Handyperson Services

£13 for half an hour
£26 per hour
£155 seven hour day rate
From small jobs eg. changing lightbulbs to household maintenance and gardening

Social outings

£22 per hour Can include a 10 mile journey with transport provided

 

Find out more: Get in touch with our team by calling 01752 256 020 or email enquiries@ageukplymouth.org.uk

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