Current volunteering opportunities

Age UK Portsmouth is looking for enthusiastic, friendly people to provide assistance to those who use the facilities within The Bradbury Centre.

Volunteers will welcome service users, their families and visitors, answer their queries and provide information, whilst creating an atmosphere that is accommodating and efficient.

Volunteers will be dependable and caring and have the ability to communicate courteously and effectively with all visitors, fellow volunteers and staff.  Strict levels of confidentiality for service user information must be maintained.

Personal Qualities Most Suited to the Role

• The ability to work as part of a team, but also able to use own initiative
• The ability to communicate effectively with a wide variety of people at all levels
• Outgoing personalities who are enthusiastic at welcoming and facilitating visitors
• Have compassion and empathy towards service users' individual circumstances

What’s in it for you?

• Becoming part of a friendly and dedicated team
• Meeting people from all walks of life and making new friends
• Taking pride in helping to make a profit for the charity

How much time do I have to give?

It is hoped that you would be able to provide a minimum of three hours per week, however this is negotiable and can be discussed.

Age UK Portsmouth is looking for enthusiastic people to help support the running of our reception at the Bradbury Centre. You will be responsible for answering queries in a friendly and efficient manner via telephone and email and handling the general day-to-day running of the reception.

This is an exciting opportunity to be a member of a team of dedicated volunteers making a real difference to the lives of older people in Portsmouth.

Purpose of the Service

The reception at the Bradbury Centre is a hub of activity - all initial contact with the charity comes via the reception. You will be responsible for providing comprehensive, professional reception support and excellent customer service support to Bradbury Centre visitors as well as telephone and email enquirers.

The reception team is responsible for providing support to colleagues to help improve the lives of older people, whilst aiding the generation of additional income for Age UK Portsmouth.

The reception volunteer will help with general guidance and signposting towards all Age UK Portsmouth services, products and staff expertise within the Bradbury Centre.

Personal Qualities and Skills Most Suited to the Role

• Good working knowledge of Microsoft Edge, Word, Excel and Outlook (email)
• Organisational skills and ability to be self-motivated
• An understanding of the need to portray a professional image at all times
• An understanding and empathy towards the needs of older people
• Good interpersonal and listening skills
• An understanding of the need for confidentiality and a positive attitude to equal opportunities

How much time do I have to give?

It is hoped that volunteers could offer four hours per week on a regular basis, however this can be discussed further.