About us
We're a local charity working in the community to support older people, their families and carers. Let's change how we age.
Who we are
Age UK Shropshire Telford & Wrekin is an independent local charity. We've been working in the local community to help older people for over 75 years. We have over 50 dedicated staff and over 400 volunteers helping us to deliver services and activities for older people in Shropshire and Telford & Wrekin.
Where you can find us
We have offices in Shrewsbury and Ludlow.
How we are funded
We rely on your support to keep serving the community. We are supported by donations from the public and some charitable grants.
What we do
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We give advice
Our trained advisors offer free information and advice to older people and their families.
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We offer home help
We offer home support services to help with shopping, cleaning and gardening.
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We befriend
Our volunteer befrienders visit lonely older people in the community who have no one to talk to.
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We provide activities
We offer a wide range of activity groups and events, such as lunch clubs and dance classes.
Age UK Shropshire Telford & Wrekin is working with SAND (Safe Ageing No Discrimination) to EMBRACE A Culture of Inclusion in Shropshire and Telford & Wrekin.
Meet our people
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Meet our trustees
We are an independent registered charity led by a team of local volunteer trustees working with and for older people in Shropshire and Telford & Wrekin. Find out more about our trustees and what they do.
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Find out about our volunteers
Our services couldn't run without the help of our amazing volunteer team. We have over 400 volunteers helping us throughout the week. Find out more about our volunteers and how you can become a volunteer too.
Latest news
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Celebrating International Women's Day
Published on 04 March 2026 10:07 AM
This International Women’s Day, our female staff reflect on the difference they make through our Help at Home service.
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Leaving a lasting legacy
Published on 03 March 2026 04:04 PM
At the end of March we will be saying a fond, and grateful, farewell to Heather Osborne, Chief Executive of our charity.
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Try a Winter Olympic sport, in Horsehay!
Published on 23 February 2026 02:07 PM
With the Winter Olympics capturing public attention, why not try your hand at curling, without getting cold!
Our policies
You can view or download copies of some of our policies here. Please contact us if you want to see any of our other policies.
Policies
Data Protection, Retention and Security Policy (PDF, 9.2 MB) updated January 2026
Safeguarding Adults Policy Summary (PDF, 850 KB) updated October 2023
Our quality marks
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Age UK Shropshire Telford & Wrekin has achieved the Age UK Charity Quality Standard (CQS). The CQS is externally assessed by quality assessment experts, SGS. |
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We have attained the ISO 9001:2015 standard. By attaining this standard, we’re demonstrating our commitment to quality, traceability and continual improvement. |
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We have also achieved the Cyber Essentials certification. |