Age UK uses cookies to ensure that we give you the best experience. By continuing to use this site, you are agreeing to our policy. To read more about how we use cookies and how you can control them. Read our Cookie Policy
Skip to content

Benefits volunteer

As a benefits volunteer you could help ensure an older person in Shropshire or Telford & Wrekin receives the benefits they are entitled to.

Sign up to volunteer now

What do benefits volunteers do?

Benefits volunteers help older people and their carers to complete benefits claim forms over the phone or, on completion of a risk assessment, by a home visit.

What you will get out of it

  • It's a great way to make a real difference to someone's life
  • You'll be giving something to your community
  • You get to be part of Age UK Shropshire Telford & Wrekin's volunteer team
  • Volunteers tell us they find befriending really rewarding

What is expected of me?

Volunteers generally call or visit one older person per week to complete their benefit claim form, with the call or visit lasting about two hours. They do not give advice or carry out benefits checks, as this is done by our advisors. Volunteers are required to attend induction training and to attend meetings to discuss issues relevant to their role.

Sign up to volunteer now