Information and Advice Senior

Location: Shrewsbury (Bellstone office)

Hours per week: 22.5

Salary: £26,464 per annum (£16,093 pro rata)

Do you want to be part of a team dedicated to helping and supporting older people?

Age UK Shropshire Telford & Wrekin provide a wide range of information and advice to older people across Shropshire and Telford & Wrekin. The provision of accurate and up to date information and advice is a cornerstone of our services, as we believe it is essential that older people are able to make informed choices and it is one of our key strategic outcomes.

This role is designed to ensure that all of Age UK Shropshire Telford & Wrekin’s Information and advice services are supervised and managed to the standards set out by our national charity, using the AQS/IAQP framework. The role will also provide a key role in direct service delivery within our Lasting Power of Attorney Service. You will require a minimum of three years’ experience in an advice role, and experience of the management and supervision of staff or volunteers.

How to apply

The application pack is available to download below. Alternatively, for further information and to request a postal application, please contact enquiries@ageukstw.org.uk or call 01743 233 123. Please note that we do not accept CVs.

Age UK Shropshire Telford & Wrekin is an equal opportunities employer and actively supports human rights, diversity and inclusion as well as all equality legislation. Our ethos is to respect and value people’s differences and to help everyone achieve more at work, as well as in their personal lives, so that they feel proud of the part they play in our success.

The successful applicant will be required to complete a satisfactory Right to Work check followed by disclosure of any criminal convictions and/or cautions not spent or protected (as appropriate to the post) in accordance with the Rehabilitation of Offenders Act 1974 and subsequent legislation.

Closing date: 15 July 2025

Interviews: 29 July 2025