Attendance Allowance Volunteer

Attendance Allowance volunteers help older people apply for the Attendance Allowance benefit, which helps older people access the care and support they need.

You will talk to older people sensitively about their needs for support, then complete a claim form on their behalf to apply for Attendance Allowance.

We are looking for volunteers with

• Excellent communication skills
• The ability to build a rapport with clients and discuss sensitive issues tactfully
• Excellent attention to detail
• Good digital skills
• Excellent organisation and time management skills
• Reliability
• Ability to work as part of a team

This is a rewarding role, as we have a high success rate in being awarded the allowance, which can make a real difference to older people's lives.

The role can be done from either of our Community Advice Hubs (Solihull or Chelmsley Wood Libraries) and can be carried out flexibly at times to suit you. Full training is provided and mileage and parking expenses are paid.

Apply to become an Attendance Allowance Volunteer