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Admin and Reception

Working as part of a busy team you will be the first point of contact for older people telephoning or coming into Age UK Stockport’s main office and our public office in Merseyway. The role offers good volunteering opportunities covering the two offices, and involves responding to all callers positively, directing within Age UK Stockport as appropriate or signposting where necessary, and also assisting in basic enquiries.

What a Reception Volunteer does:

  • Provides a warm and welcoming reception for our clients
  • Acts as the first point of contact for clients and directs them to the right service
  • Acts as the first point of contact for professionals and general callers
  • Answers the phone and provide some assistance to the caller, by passes queries to the relevant people or signposting where necessary
  • Uses various resources to provide answers to basic queries
  • Sets up meeting rooms
  • Keeps the Reception area safe and tidy
  • Assists in managing records as required
  • General office duties

For a full role description see the document below:

Reception Team Volunteer L3-VOL-TSR