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Illustration of person using a mobility scooter

"I visited Guildford yesterday and used the Shopmobility service. I just wanted to say how excellent it was, and it made my day very special. The scooter was robust; coping with hills, and the gentleman a treasure. Thank you for the excellent service."

What is Shopmobility?

Guildford Shopmobility provides a selection of manual and powered wheelchairs and scooters to anyone of any age group who experiences difficulty walking around Guildford Town Centre. This could be as a result of a permanent or temporary disability, frailty, accident or illness.

Who can use Shopmobility?

You do not have to be registered disabled to use the scheme; anyone who finds it difficult to walk around Guildford Town Centre can use Shopmobility. There will always be a member of staff on hand to welcome you to the centre and give you full instruction on how to use the mobility vehicle. There is a practice area in which to familiarise yourself with the vehicle. By prior arrangement you can be met at a pre-set point if you are travelling by taxi, bus or train. On your first visit to Guildford Shopmobility you will be required to provide evidence of your identity i.e. driving licence, benefit book, passport etc.

Where is Guildford Shopmobility?

Guildford Shopmobility is situated on level 3 of Bedford Road Car Park with access from the Laundry Road and is well signposted from the outskirts of the town. Toilet facilities are sited within the car park. It has its own free of charge car parking area alongside the office. A pedestrian ramp leads directly to the Friary Shopping Centre and other areas of the town.

When is Guildford Shopmobility open?

Monday - Saturday: 10am - 5pm each day (except Bank Holidays)

What does the Service cost?

Although supported by Guildford Borough Council it is necessary for Shopmobility to make a registration charge to cover administration and insurance costs:

  • 12 month registration with unlimited use: £40.00
  • 6 month registration with unlimited use: £25.00
  • Single visit registration: £5.00

Contact us

To contact us please call: 01483 453993

For a map of our location and information on the vehicles we provide please download our brochure: Guildford Shopmobility Brochure