ShopMobility (Guildford) - Scooter Hire
- Location: Shopmobility Guildford
- Price: Costs may vary
Although supported by Guildford Borough Council it is necessary for ShopMobility to make a registration charge to cover administration and insurance costs: 6 month registration with unlimited use: £50.00 Single visit registration: £12.00 (daily rate)
Shopmobility Guildford
Level 3, Bedford Road,
Guildford
GU1 4SA
United Kingdom
Email: shopmobility@ageuksurrey.org.uk
Telephone: 01483 453993
ShopMobility provides a selection of wheelchairs and scooters to anyone of any age group who experiences difficulty walking around Guildford town Centre.
NEWS UPDATE: Closure of ShopMobility Service
We have taken the difficult decision to close our ShopMobility service, based in Bedford Car Park, Guildford. The last day of business is Friday, 12th June 2026.
This decision is a result of the significant financial challenges faced by both our charity and the wider sector throughout 2025–26, which are projected to continue into the current year. We understand this will be upsetting news for our clients, their families, and carers. We want to express our sincere gratitude for the dedicated support provided by our ShopMobility team over many years, as well as the ongoing partnership with Guildford Borough Council.
What is ShopMobility?
ShopMobility is a service run by Age UK Surrey and supported by Guildford Borough Council. ShopMobility provides a selection of manual and powered wheelchairs and scooters to anyone of any age group who experiences difficulty walking around Guildford Town Centre. This could be as a result of a permanent or temporary disability, frailty, accident or illness.
Who can use ShopMobility?
You do not have to be registered disabled to use the scheme; anyone who finds it difficult to walk around Guildford Town Centre can use ShopMobility. There will always be a member of staff on hand to welcome you to the centre and give you full instruction on how to use the mobility vehicle. There is a practice area in which to familiarise yourself with the vehicle. By prior arrangement, you can be met at a pre-set point if you are travelling by taxi, bus or train. On your first visit to ShopMobility (Guildford), you will be required to provide 2 forms of Identity - proof of address and proof of signature.
What does the Service cost?
Although supported by Guildford Borough Council it is necessary for ShopMobility to make a registration charge to cover administration and insurance costs:
6 month registration with unlimited use: £50.00
Single visit registration: £12.00 (daily rate)
On your first visit to Shopmobility, you will be required to provide 2 forms of identity i.e. driving licence, benefit book, passport etc.
"I visited Guildford yesterday and used Age UK Surrey's ShopMobility service. I just wanted to say how excellent it was, and it made my day very special. The scooter was robust; coping with hills, and the gentleman a treasure. Thank you for the excellent service."
Off-Site Hire
Available for offsite hire, manual wheelchair and travel scooter.
Manual Wheelchair: £6 per day. £30 per week. Additional weeks at £20
Deposit £50.00 (refundable)
Travel Scooter: £12.00 per day. £60.00 per week. Additional weeks at £40.00
Deposit £100.00 (refundable)
A refundable deposit of £50 for wheelchair and £100 for travel scooter (as listed above) is required along with 2 forms of proof of identity.
Registration Form
Please fill in this form, print it and bring it along with you. Else you can email the form to shopmobility@ageuksurrey.org.uk
CLICK HERE for the Registration Form
When is ShopMobility open?
ShopMobility (Guildford) is currently open 6 days a week Monday to Saturday. Open from 10.00am with equipment return by 4.30pm. Closed on Sundays and Bank Holidays.
All scooters and wheelchairs are sanitised.
If you are visiting us for the first time this year, we need you to complete a new registration form and you will be required to provide 2 forms of Identity - proof of address and proof of signature
Where is ShopMobility?
Level 3 of Bedford Road Car Park. Please only use the car park entrance off Laundry Road (next to the Mary Road car park and the County Court) there are signposts from the outskirts of town.
Disabled toilet facilities are situated in the Friary Centre.
ShopMobility Leaflet
Our ShopMobility Leaflet is now available to download. If you would like printed copies, please email us with the number of copies you would like and your contact details.