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InformationPLus Assistant

InformationPlus Assistant

  • Contracted hours - 12 Hours per week
  • Working days - Mondays & Thursdays with flexibility to cover holidays
  • Location - Based at the Keighley Community Hub
  • Temporary role - funded to 31st March 2025 (although we hope that funding will continue beyond this date)
  • Part time role
  • Extensive training
  • 5 weeks holiday, plus Bank Holidays (Pro Rata)
  • Company Sick Pay Scheme, following probationary period
  • Employee discount in our Community Hubs

Age UK Bradford District’s mission is to enable, empower and support people to live well as active, engaged and influential members of their communities. We will work to ensure that everyone’s contribution is valued and that individuals and their communities provide mutual support which promotes independence, inclusion, choice and control.

We will listen to, engage and work with older people and their friends and families. The focus is on enabling, empowering and supporting them to remain independent, active and engaged members of their communities, both receiving and providing the support and activities they identify that they need and which are their chosen priorities.

Due to an internal promotion, we are looking for someone to join our team in this interesting role and would love to hear from people who are passionate about supporting older people to live their best possible life.

The key responsibilities for the role are;

  • Handling initial contact queries through the telephone/email and Web information service
  • Updating our Charitylog Database
  • To hold InformationPlus drop in sessions at our community hubs
  • To support the development of our volunteer support team, in the delivery of basic information provision in the hubs
  • Working with the hub teams to maintain information points to the required standards, in AUKBD Community Hubs and other locations.

This is an interesting and varied position for someone who is looking to gain experience in delivering advice and support to the Bradford community, there are many opportunities to learn and develop in the role.

Strong administration and communication skills are required for the role, together with a positive attitude and willingness to learn.

The InformationPlus Assistant will be part of our Keighley Community Hub Team, and please note that this role is also subject to an enhanced DBS check, which will be arranged and paid for through Age UK Bradford District.

Salary £22,313 FTE per annum, actual £7,236.65 per annum 

(Based on 12 hours per week)

5 weeks holiday plus bank holidays pro rata

For a full job description and to apply for this post, please download an application pack from our website

https://www.ageuk.org.uk/bradforddistrict/get-involved/work-for-us/

Application Form

InformationPlus Job Description

Equality & Diversity Monitoring Form

Closing date for applications: 5th November 2024

Interviews to be held, Week commencing 11th November 2024 to be held at our Wrose Hub

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Age UK Bradford District. We are committed to improving employment opportunities for ethnic minorities and also welcome applications from LGB and Trans and non binary candidates.