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Published on 11 March 2020 07:22 PM

Update  9th September 20

Making a support bubble with another household
How you can safely expand the group of people you have close contact with during the coronavirus (COVID-19) pandemic.

Update  27th August 20

NHS Test and Trace: how it works
An overview of the NHS Test and Trace service, including what happens if you test positive for coronavirus (COVID-19) or have had close contact with someone who has tested positive.

 Update  8th July 20

Face Coverings Guidelines-FAQ
As we start to spend a little bit more time outside of our houses, the Government is advising that people should try to wear a face covering more often. As of 15 June, it is mandatory for most people to wear a face covering while using public transport or when in a healthcare setting.

Update  3rd July 20

Coronavirus (COVID-19): safer travel guidance for passengers
Walking, cycling, and travelling in vehicles or on public transport during the coronavirus outbreak.

Update  24th June 20

Guidance on Staying safe outside your home
Guidance from the government on the principles to adopt when we are outside our homes wherever possible and whenever appropriate.

Update  15th June 20
Even as social distancing measures are relaxed, the COVID-19 pandemic means everyone is likely to spend more time at home, and we know that this may have an effect on physical wellbeing. From Public Health England  information, tips and resources about nutrition and physical activity.
Face Masks

Update 2nd June 20
Find guidance from Public Health England about coronavirus (COVID-19) for health and social care settings, other non-clinical settings, and for the general public.
Update 20th May 20
Latest news from Public Health England including the Weekly Surveillance report for coronavirus
Update Tuesday 12th May 20
The government has asked people to wear face masks on public transport and in some shops where social distancing is not possible. Here are some instructions on making our own face masks or cloth coverings.
Update Thursday 5th May 20
Update Thursday 30th April 20
Update Thursday 14th April 20

Public Health England: Guidance for those who provide unpaid care to friends or family

Update Monday 6th April 20
COVID-19: Our Emergency Support Services- our services to support vulnerable older people in our community during this difficult time.
Update Friday 4th April 20
Get coronavirus support as a clinically extremely vulnerable person  via  You can register yourself, or on behalf of someone else.
Shopping information
Update Monday 30th March 20
Coronavirus pandemic lockdown: Following the announcement of the national lockdown, we have halted the collection of essentials. Thank you for your support.
Update Tuesday 24th March 20

County-wide volunteering to help those affected by Coronavirus - #TeamHerts Volunteering is Hertfordshire's official volunteer network to process those who are interested in volunteering to assist those affected by coronavirus.  They are working in partnership with Hertfordshire County Council, local, district, town and parish councils along with health, social and community services and groups to support those people in need of help. Sign up here to join Team Herts Volunteering to offer your assistance to people affected by coronavirus in Hertfordshire.

Update Friday 20th March 20

COVID-19 : GP practices Dr Nicolas Small, GP chair of Herts Valleys CCG said: “In keeping with the Government’s approach to protect people against coronavirus by moving to all but essential contact with others, our GP practices are moving to a new way of working..."

SENIOR SAFETY Coronavirus: How seniors can avoid stress and loneliness using The Sun’s six-step self-isolation battle plan
FACING self-isolation or limiting contacts can be daunting for the old and vulnerable, their loved ones and carers. The Sun has some expert advice, including those from Age Concern’s Ruthe Isden, on how to make the process less stressful and lonely.

Update Thursday 19th March 20

Older residents of Boxmoor, Hemel Hempstead are given assurances of help and support by Boxmoor Good Neighbours. Call 07713 358931 (9am - 1pm Monday to Friday).

for help and support for the older residents of Boxmoor.

A call-out for donation of essentials for the vulnerable in the community. Age UK Dacorum is at the frontline in supporting older people and their carers with regard to providing certain essential items to the vulnerable people in Dacorum.

Update Tuesday 17th March 20

Following directives from Hertfordshire County Council and guidance from Public Health England (Guidance on Social distancing for everyone in the UK and protecting older people and vulnerable adults dated 16th March 20)

we will be closing all our clubs from today Tuesday 17th March 2020 until further notice. We will continue to provide assistance and support to all our staff, clients and volunteers (many who are over 70 ) during this period of closure.



As a result of the coronavirus outbreak, there have been various initiatives publicised on Facebook and elsewhere offering help for the elderly. Although most are well-meaning ones, we would like people to become aware of the problems that could arise from un-coordinated and unmonitored services involving the vulnerable in the community. Whenever there is an opportunity for communities to come together, there could be those that choose to exploit this. We use procedures such as DBS and reference checks to help protect the clients in our charge. We would be very happy to recruit more volunteers, but they will be asked to go through our safeguarding procedures with a view to  becoming long-term volunteers.



Scams and Fraud - Since February 2020, the National Fraud Intelligence Bureau has identified 21 reports of fraud where Coronavirus was mentioned, with victim losses totaling over £800k. Read this report from Action Fraud here. To report a fraud click here

Social Distancing and Loneliness - How to Prevent Loneliness in a Time of Social Distancing - Here’s advice for preserving your mental health while avoiding physical proximity from Scientific American


Update Monday 16th March 20

Due to the closure of the lounges of some sheltered homes schemes we are making the following changes to our clubs :

Active Living Clubs - Tuesday's Sycamore Club will be held in Evelyn Sharp House, Field Road, Adeyfield, Hemel Hempstead HP2 4RX on Tuesday 17th March 20.

Cogs Club on Friday in Pond Close, Tring - Closed until further notice.

Stay at Home Advice from the NHS - How long do you stay at home if you have symptoms?


11th March 20

The World Health Organisation declared the Coronavirus outbreak a pandemic on 11th March 2020.  Age UK Dacorum will follow Public Health England’s guidance and advice regarding this Coronavirus (COVID-19) outbreak.

We are taking a common-sense approach for staff, volunteers, clients etc and advise the need for each individual to take the right precautions along with self-monitoring of their health and wellbeing.

At the present time our services will carry on as normal. However, if clients, volunteers or staff members think they have  symptoms or signs of the virus, they should, to protect themselves and others, not go to or attend any of the services.

For general advice, information or to read answers to common questions about COVID-19, visit NHS's Online Coronavirus Service : NHS 111 Online

From Social Media

NHS 111 online advice on COVID-19

Find out from the NHS on what to do if you think you may have symptoms of, or been exposed to, coronavirus (COVID-19).