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Coronavirus Pandemic

Home-assessment visits to the client by a member of staff have been suspended. Our befrienders continue to provide support to clients by telephone. Garden visits are undertaken when permitted.


Befriending is when a volunteer visits an older p areerson to chat, listen and become a friend in their own home. 

At first contact, a member of our team will visit the older person to ascertain hobbies and interests. A volunteer with similar interests is matched. Volunteers will visit weekly to chat and socialise.

Those with needs beyond Age UK Dacorum’s remit will be signposted to organisations who can help.

The service is free.


Maria, a volunteer befriender, explains how she regularly visits Barbara, how this benefits her and why the befriending scheme is so important.

Who is the service for?

We provide friendship and support for older people who are lonely, bereaved, isolated or housebound.  Individuals living on their own are eligible to be considered for our befriending service.

Research shows that contact with volunteers as part of a social action befriending service appears to significantly improve the quality of life for people in their last years of life.


Referrals can be made from individuals, family friends, neighbours and professionals. 

Who are our volunteers?

Our volunteers come from all walks of life but are all carefully selected and screened before they visit anyone (including a full police DBS check). We always try to match our volunteers to older people who have similar interests and outlooks. The same person will visit each time so that a trusting relationship can be built over time.



To volunteer as a befriender, make a referral or for further information please contact:


 Contact Age UK Dacorum


 01442 259049


Befriending News


Susan has spent many weeks without seeing a soul in her 1-bedroom flat. Born in South London without children of her own, she lived with her disabled parents.  Though they may have passed away many decades ago she still thinks of them everyday and talks to their photograph.

Now Susan gets regular visits from volunteers at Age UK. Susan is grateful for her visits and feels happy reliving a real conversation for many days afterwards.

Age UK Dacorum's Telephone Club and Befriending service offer the opportunity for anyone over 50 living alone to receive free calls and visits from our friendly volunteers and staff.     

For more information contact us online or call us at 01442 259049.