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Useful telephone contacts

Contact the Pension Service (part of the Department for Work and Pensions)

https://www.gov.uk/contact-pension-service

Contact the Pension Service for information about your State Pension, Winter Fuel Payments, Pension Credit and help following a Bereavement. You can also report a change in your circumstances, for example, your address or bank account details. 

Telephone: 0800 731 0469
Textphone: (0345 606 0285)

New Pension Credit Claimants

It only takes one phone call and you won't have to fill in a form. Call the Pension Credit claim line.

Telephone: 0800 99 1234

Textphone: (0800 169 0133)

Contact the Disability Service Centre – (DWP) 

Attendance Allowance (AA) Disability Living Allowance (DLA)

Telephone: 0800 731 0122
Textphone: 0345 604 5312
Monday to Friday, from 8 am to 6 pm

Carers Allowance     0800 731 0297

Age UK Advice Line

If you need advice or information on money, care, housing or health.

Telephone: 0800 055 6112

Carers Direct helpline

If you need help with your caring role and want to talk to someone about what options are available to you.

Telephone: 0300 123 1053

Step Change Debt Charity

Debt Advice

Telephone: 0800 138 1111
Mon-Fri 8am-8pm, Sat 8am-4pm

Useful Links

 Welfare Rights

 Department for Work & Pensions

 Moneyfacts

 Citizens Advice Bureau

 Carers UK

 NHS Carers Direct (advice and support service for carers in England)