HR & Training Coordinator

Contract Type: Up to 1 year (MATERNITY COVER) - HR & Training Coordinator

About Us: Age UK Leicester Shire & Rutland is more than a Charity, we are a lifeline to older people in our local community. Part of our mission is to support older people in their everyday lives and help them to live independently.

We are recruiting for a highly organised and motivated HR & Training Coordinator (Fixed term up to a year ) to join our team. This is an exciting opportunity for an experienced administrator with a passion for people, learning, and development to play a key role in supporting our teams.

Reporting to the HR Advisor, you will be responsible for coordinating HR processes, supporting recruitment and onboarding activities, and ensuring all staff and  volunteers receive the training and development required to succeed in their roles.

This role requires excellent organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

• HR 

  • Provide efficient day-to-day administrative support to the HR Team. 
    
  • Support with the maintenance of employee records on the HR database. (Cezanne). 
  • Manage the DBS and car documentation renewal process and provide colleagues and managers with support. 
  • Responding to external reference requests. 
  • Manage the process of contractual changes on HR database, including letters and Payroll are notified and receive the documentation in a timely manner. 
  • Monitor staff sickness and absence, providing monthly reports for the Head of HR and the Senior Management Team. 
  • Resolve HR database queries as required. 
  • Provide essential administrative support for HR processes, including note taking at meetings. 
  • Responsible for managing all queries in the HR inbox and assisting where appropriate. 
  • Support internal training on HR database. 
  • Provide information for the Board of Trustees & Senior Management Team on a bi-monthly basis. 
  • Support the Head of HR with HR projects and initiatives as required. 
  • Assist with Audits and inspections. 
  • General day to day filing 

   

  TRAINING 

  1. Add new staff and volunteers to the e-Learning platform. 
  1. Ensure all mandatory training is completed and up to date. 
  1. Manage user support queries (e.g., password resets, access issues, updates for leavers or role changes). 
  1. Run monthly reports to monitor employee training compliance and mandatory training refreshers. 
  1. Provide quarterly updates to managers on employees’ e-Learning progress. 
  1. Liaise with relevant Heads of Departments regarding course/trainer reviews. 
  1. Maintain training provider records and obtain quotes as required. 
  1. Create and maintain the quarterly Training Matrix for the Quality Lead. 
  1. Upload training certificates from the Training inbox to the HR system. 
  1. Maintain accurate and up-to-date training records on the HR database and training portal. 
  1. Support internal training processes within the HR database system. 
  1. Schedule quarterly training with providers and book internal rooms/calendars. 
  1. Circulate training schedules to managers and coordinate staff bookings 
  1. Create training events in the HR system, record attendance, and confirm completion. 
  1. Facilitate training days, setting up the training room and refreshments and monitoring catering supplies training purposes 
  1. Run regular training reports and liaise with managers and stakeholders. 
  1. Process training invoices, confirm attendance details with Accounts, and maintain invoice records. 
  1. Undertake any other duties related to training and development as reasonably required. 
  1. Monitoring catering supplies training purposes 
  1. Any other tasks reasonably required 

KEY SKILLS:

• Previous experience in an HR, Training, Learning & Development, or an administrative role.
• Be organised with the ability to manage workloads with a flexible approach to changing priorities.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with professionalism and discretion.
• Experience maintaining accurate records and databases.
• Good working knowledge of Microsoft Office, particularly Word, Excel, Outlook, & SharePoint.
• Thorough and methodical, with the ability to find solutions to resolve issues, or problems.
• Able to take ownership of responsibilities, identify opportunities for improvement, and contribute positively to organisational and teams’ objectives.

   DESIRABLE:
   • Experience within the charity, healthcare, social care, or not-for-profit sector.
   • Knowledge of employment law and HR best practice.
   • Experience using HRIS or Learning Management Systems.

Why Join Us?

• Competitive salary
• 25 days annual leave + banks holidays
• Pension scheme
• Ongoing training and development opportunities
• Employee wellbeing support
• A supportive and collaborative working environment
• Opportunities for career progression 

Location: Lansdown House, 113 Princess Road East, Leicester, LE1 7LA

Contract Type: Up to 1 year (MATERNITY COVER)

Hours: 37 hours per week, Monday to Thursday 8.30am – 4.30pm & Friday 8.30 – 4pm, with a 30 minute unpaid break

Salary: competitive

Interview Dates: TBC  

If you share our aim of supporting older people to remain independent at home and would like to make a positive contribution to the lives of local older people, please submit your CV to jobs@ageukleics.org.uk

Age UK Leicester, Shire and Rutland are an equal opportunities employer. We are committed to promoting a diverse and inclusive workplace and encourage applications from all sections of the community.

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