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This service helps older people who are struggling with money matters.

We can help you live independently

What does the service offer?

  • Cash collection - visiting the cashpoint machine, bank, Post Office or building society with the client's authority, to collect an amount of money that they have specified
  • Help with direct debits, standing orders and other regular payments for bills so that the client can manage their own money and feel confident that they are on top of things

Who is it for?

This service is for older people living in Northamptonshire and is particularly suited to people who perhaps have relied on a partner to handle money matters and now need to do it themselves.  Or it may be that illness or health problems mean an older person is less able to leave their home.

This is not a financial advocacy service or debt counselling service, although we will make telephone calls and write letters on a client's behalf where necessary.

  • We signpost clients to other agencies who are able to help
  • We help clients regain their independence in dealing with money matters.

How much does it cost?

We charge £20 per hour or per collection.

We will visit to provide an initial assessment, for which there is a one-off charge of £20.  This is because determining the state of someone`s finances, if they have been neglected for a while, can be a lengthy process.  The assessment enables us to see how much support is likely to be needed and gives an idea of the cost involved.

How do I access the service?

Please call us on 01604 611200.

Or send an email

Other information you may find helpful

Related pages on our website