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Age UK Norwich Update

Published on 16 March 2020 08:19 PM

You will be aware that cases of COVID-19 have been confirmed in the UK, and that the Government, NHS and Public Health have now announced further steps.

There is a particular risk to those with existing conditions such as cardiovascular disease, chronic respiratory diseases and high blood pressure.

Following the latest advice from the government this afternoon (Monday 16th March),  the responsible thing for us to do, as a charity supporting the elderly, is to suspend/reduce those services we offer which bring people together, for the protection of our clients and service users.

From 17th  March 2020 we will be suspending all group activities, until further notice. This includes our;

-          London Street Advice Centre

-          Social & Activity Groups

We will also be suspending our home visiting services for people we visit in the community and at home, but our volunteers and staff will continue their relationships over the telephone and online.

All of these activities are hugely popular, and we recognise the important role they play in helping maintain wellbeing, both mentally and physically. Needless to say, we hope the suspension will be for as short a period as possible, and that we can soon get back to helping those we meet regularly to make the most of later life.

In the meantime, our professional staff offering advice and information remains available, at the end of a phone. Just call 01603 496333.

If you or a member of your family uses the internet, a great deal of guidance about COVID-19, and how to the dedicated www.111.nhs.uk/covid-19 website is a useful tool where people can check symptoms and get advice, or you can call NHS111. If you have mild symptoms, you do not need to call NHS 111 to tell them you are staying at home.”