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Age UK Plymouth offers a free and confidential information and advice service for older people, their families and carers

We offer support and guidance through a process whereby needs will be identified and different choices will be offered to meet these needs. The aim of our information and advice service is to encourage people to take control and make choices about their lives.

We also provide information and advice via the telephone and we can advise people about other services that are available at Age UK Plymouth and other organisations across the city.

How to access the service

You can access our information and advice service in a number of ways.

By phone: 01752 256020

By email:

At Head Office: River View Centre, Astor Drive, Mount Gould, PL4 9RD 

Opening times:

Monday to Friday 9am to 4pm.
By appointment only

Topics we cover:

Our advisers are trained to help you on the following topics:

  • Social care - such as finding a care home or getting some help at home and how it's funded.
  • Your income - including free benefits checks, help with applying for benefits and signposting to relivent services about pensions.
  • Your home - information on staying warm at home and housing options.

Free booklets and online information