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Customer Feedback Survey

Whilst you were using our service did you feel that you were treated with dignity and respect?
Do you feel that staff listened to you?
Was the information you were given clear and easy to understand?
Do you feel supported/ empowered to resolve the issues raised in your enquiry?
Did the service you received meet your needs/ expectations?
How would you rate the level of knowledge demonstrated by the team?
Would you recommend the information & advice service to someone else?
Overall, how satisfied are you with your experience of this service?