About Age UK Surrey
Age UK Surrey is an independent local charity providing services across the whole of the county to help people aged 50+ make the most of their life
Our Strategic Plan
Our Strategic Plan 2025-28 sets out our aims and priorities for Age UK Surrey during the next three years. It has been informed by input from colleagues right across our team and by our Board.
Strategic Plan 2025-2028
Our 3-year Strategic Plan for 2025-2028
Our Vision and Values
Our Vision: A county where older people can live well and make the most of later life.
Our Values: We are compassionate, creative and collaborative.
Our Strategic Plan is underpinned by our values, which are fundamental to who we are, how we deliver our services and care for our clients, and how we interact with our networks, contacts, supporters and funders. Our values are part of the way in which we hold ourselves and our work to account.
Download our Customer Charter for more information.
Who does Age UK Surrey work with?
We work with many organisations in Surrey to reach the people who can benefit from our services, including:
- Clinical Commissioning Groups
- Health and Social Care Groups
- Borough Councils
- Surrey County Council
- Local Authorities
- Brand partners
- Brand friends
We have to raise all of our own funds in order to provide our services to the people in Surrey.
Access statement
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Our services - Age UK Surrey is committed to providing equality of service, access and facilities to all our staff, volunteers, service users and visitors. We will continue to make every effort to ensure adjustments are made as a matter of course and, if needs be, we will explore what these might be on an individual basis.
- Quality - We take quality very seriously. Please visit Organisational Quality Standards.
We have been established for over 60 years and are a brand partner of Age UK and a member of the Age England Association.
Help & Advice
Our staff and volunteers are trained to provide a courteous and hospitable service and are knowledgeable in providing information on accessibility in our premises. We welcome comments and suggestions. Should you wish to discuss any issues in more detail, please contact the office on 01483 503414 or email: enquiries@ageuksurrey.org.uk.
Our latest Social Impact Report
We work across Surrey, please read our latest Social Impact Report 2022-2023