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Age UK Waltham Forest offers a free and confidential information and advice service for older people, their families and carers.

Woman helping man with advice

How to access the service

Local advice from Age UK Waltham Forest

Phone: 0208 558 3404


At our office: Book an appointment or drop-in to our office (see opening times below).

Opening times:

The information and advice service is now open from 9.30am to 4.30pm, Wednesday to Friday (previously 9.00am to 4.00pm).

Topics we cover:

Our advisers are trained to help you on the following topics.

  • Social care - such as finding a care home or getting some help at home, and how it's funded.
  • Your income - including free benefits checks, help with applying for benefits and pension advice.
  • Your home - information on staying warm at home, home adapatations and how to prevent falls.
  • Legal issues - such as wills, Power of Attorney, and how to deal with an estate.

Statement of service

National Age UK Advice Line

You can access our information and advice service in a number of ways.

The national Age UK advice service is available from 8am to 7pm every day of the year on freephone 0800 169 6565.

If a one-to-one appointment is found to be needed, you will be referred to Age UK Waltham Forest.

Preventing Crime

Helpful guides from the Police on things that you can do to help to protect yourself from buglary, personal theft and car crime.

Crime Prevention Advice Guides »

Helpful Books

We have compile a list of books that we feel may be of benefit to older people or their carers.

Books for older people or their carers »

Free booklets and online information

Contact Age UK Waltham Forest

Phone: 0208 558 5512


Office Opening Times: Monday to Thursday 9:30am to 4:00pm; Friday 9:30am to 2:00pm.