Take Home & Settle Coordinator
Hours: 18 hours per week - Includes one weekend in every 4 weeks
Salary: £12,982 per annum (based £26,204 FTE, with enhanced weekend rate of £14.54)
Location: Princess Royal Haywards Heath OR East Surrey Hospital Redhill
Closing Date: 17th April 2026
Right to Work: You must have the Right to Work in the UK, we are unable to offer sponsorship.
We may close this vacancy early if we receive sufficient applications, so please apply as soon as possible.
Make a Real Difference Every Day
Age UK West Sussex, Brighton & Hove (AUKWSBH) is looking for a caring, proactive Take Home & Settle Coordinator to join our Independent Living Team. This rewarding role supports older people as they leave hospital, helping them return home safely, comfortably and confidently.
If you’re someone who loves helping others, enjoys working independently and wants to make a meaningful impact in your community, this could be the perfect role for you.
About the Role
As a Take Home & Settle Coordinator, you’ll be a trusted and reassuring presence for older people at a crucial time. Working closely with our Senior Coordinator and Head of Independent Living Services, you’ll help deliver a vital service that reduces hospital readmissions and promotes independence.
What You’ll Be Doing
Your day will be varied, people-focused and deeply rewarding. You will:
- Promote the Take Home & Settle service across hospital wards
- Take referrals from healthcare professionals and assess suitability for discharge
- Use your own vehicle to transport individuals home from hospital
- Provide friendly, practical support immediately after discharge (e.g., making a hot drink, checking food, ensuring heating is on)
- Carry out simple home safety checks (with consent) to identify and reduce risks
- Position hospital-issued equipment to support safe recovery at home
- Offer information and signposting to further services
- Keep clear, accurate records on our internal database
- Help ensure we meet service targets and quality standards
Working Pattern
18 hours per week on a rolling 4‑week rota - Includes one weekend in every 4 weeks (enhanced pay). Some flexibility required depending on client needs
Who We’re Looking For
We’d love to hear from you if you are:
- Compassionate, practical and genuinely passionate about helping older people
- Able to work independently, manage your own workload and make confident decisions
- A strong communicator who can build rapport with clients, families, and NHS teams
- Flexible, adaptable and calm under pressure
- A car driver with access to your own vehicle (essential for the role)
Please click here for the Job Description / Person Specification.
Experience in health, care, community, or voluntary services is helpful but not essential - your values, empathy and can‑do attitude matter most.
Benefits
We value our team and offer a brilliant benefits package, including:
- Flexible working options
- Ongoing professional development
- 28 days annual leave + bank holidays (pro rata for part-time roles)
- Blue Light Card eligibility
- BUPA Employee Assistance Programme (EAP)
- 4% auto-enrolment pension with life assurance
- Cycle to Work Scheme
How to Apply
To apply, please take a moment to read the full Job Description and find out more about us on our website: Welcome to Age UK West Sussex, Brighton and Hove.
Then, send us your tailored CV along with a covering letter explaining how your skills and experience match the person specification.
Please note applications without a cover letter will not be shortlisted.
Alternatively you can download our application form.
As a Disability Confident employer, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. If this applies to you, please indicate this clearly in your application.
We are unable to accept sponsorship applications and you will need the Right to Work in the UK.
If you're successful at interview, we’ll make a verbal offer of employment, which will be subject to satisfactory references and a DBS check.
Who We Are
At Age UK West Sussex, Brighton & Hove, we’re on a mission to change the way we age. As a local, independent charity and proud network partner of the national Age UK, we’re the go-to for expert guidance and support in later life. Whether it’s tackling issues like poverty, ageism and loneliness or helping people stay healthy, independent, informed and connected—we ensure that no one has to navigate later life alone.
Through our advice services, wellbeing programmes and vibrant community centres, we empower older people with the support, companionship and activities they need to live life to the fullest. Our VIP values—Valued, Included, Passionate—drive everything we do, creating welcoming spaces where everyone feels heard and respected.
If you want to make a real difference, come and join us.
Equity, Diversity & Inclusion
We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We believe in removing barriers so that everyone, regardless of background, age, or ability, has the opportunity to thrive.
As part of our commitment to the Disability Confident programme, we actively support applications from disabled candidates and ensure fair, inclusive recruitment practices. We offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. We also value the experience and contributions of older workers and are committed to age-friendly employment practices that support people at every stage of life.
We encourage individuals to let us know about any reasonable adjustments they may need, whether during the application process, interviews, or in the workplace, to ensure an inclusive and accessible experience for all applicants.
If you require any adjustments during the recruitment process, or need support with your application, please let us know at recruitment@ageukwestsussex.org.uk and we’ll be in touch.
