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Help us keep older people connected this Winter

As many of us start to look forward to the return of festive events and seeing family and friends over the Christmas period, countless older people will be feeling anxious about the uncertainty of the Covid-19 pandemic and the long, dark Winter months ahead. Help us support local older people to Keep Connected this Winter by donating whatever you can to our appeal.

Coronavirus update – 1 December 2021

Following reports of a new strain of coronavirus known as Omicron in the UK, the Government has announced some changes to the current rules. This means:

  • Face coverings are a requirement on public transport, in all shops, and in other settings such as banks and hairdressers. Although face coverings aren't mandatory in other places, you're strongly advised to wear them in any indoor settings.
  • All travellers entering the UK are required to take a PCR test on day 2 and self-isolate until they receive a negative result.
  • Anyone testing positive for coronavirus must self-isolate for 10 days. Close contacts of people testing positive for the Omicron strain will also have to self-isolate even if they are fully vaccinated (Test and Trace will inform you if this applies to you).

Other rules will remain the same, which means:

  • There are no limits on the number of people you can meet up with – indoors or outdoors. This includes life events such as weddings, funerals and large events such as sports matches and festivals.
  • Social distancing is no longer a legal requirement – but it's strongly recommended in places such as hospitals.
  • You're no longer advised to work from home.
  • All businesses can be open.

The Government has also advised taking rapid lateral flow tests before spending time in crowded spaces or visiting people who are at more risk of becoming seriously ill with coronavirus.

If you need support
If you are in need support, have any questions about the current rules, or you are worried about a family member or friend we are here to help, please call us on 0800 019 1310 or email:

More information and advice about Coronavirus (COVID 19): 

Annual Customer Satisfaction Survey

We love hearing from you and really appreciate all the feedback and comments we receive. This year we are launching an annual customer satisfaction survey to help us ensure our activities and services are meeting your needs.

Your feedback is really important to us and we’d be delighted if you could tell us about your experience. If you have used our services or centres between September 2020 and September 2021 please complete our online survey: AGEUKWSBH Customer Satisfaction Survey 2021

There are no right or wrong answers, we would like to hear your views and opinions. Please complete the survey by 17 December 2021

Alternatively you can take part by calling: 01273 956 753 or

Thank you.

complete our online survey now

Our meal delivery service is back...

We prepare delicious frozen home-cooked meals and desserts which are delivered directly to your door by our team of friendly volunteers. If you are interested in joining our meal delivery service or want to find out more, please get in touch: call 0800 019 1310 or email

Connect Magazine

All issues of Connect Magazine are available now to read online, including our new Winter edition.

If you like social media

Call Age UK West Sussex Brighton & Hove

01903 731 800 01903 731 800

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Your Helpline

We offer free, confidential advice through our information and advice service. If you need to know about social care, housing, scams or legal issues call us free between 10am-2pm every weekday.

Activity centres

Our social clubs are a great place to have fun and build friendships. With theme nights, keep fit classes for seniors, hobby groups and even a gym, there's something for everyone.

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