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We provide a wide range of services to help  older people in York.

For nearly 50 years, we have been providing a range of services to older people in York.  Age UK York's information and advice service can support you to find solutions that will help you to remain independent and get the most out of later life.

Whether it’s housing, health, finance, loneliness or care needs, we can work with you.

Our staff  will put your needs, wishes & priorities at the centre of what they do. They will point you to local activities and services or, should you need it, they can work with you to put a plan in place to improve your life.

Our advice is free and confidential. It is available to assist anyone aged over 50 in York.

We hold the Advice Quality Standard, which is your reassurance that we have demonstrated our commitment to providing consistent,
relevant and effective advice; to customer care, and that our service has clear and relevant procedures in place to manage the
delivery of good quality information and advice to clients.



Contact us: 01904 634061 (9.30am - 3pm. Mon to Friday)


Or go to our contact form.

Free booklets and online information

Useful Phone Numbers


York Hospital 01904 631313
Citizens Advice York 0344 411 1444
Older Citizen's Advocacy York 01904 676200
York Older People's Assembly 01904 202293
HealthWatch York 01904 621133
York Council 01904 551550
Yorkshire Water (Check the identity of a caller) 0800 138 7878
Action Fraud Helpline 0300 123 2040
Telephone Preference Service 0345 070 0707
Mailing Preference Service 0207 291 3310
Crimestoppers 0800 555 111
Shelter (Housing) 0808 800 444
Shelter (Emergency) 0808 1644 6060
York Mind 01904 643364
York Alzheimer's Society 01904 924444
York Carer's Society 01904 715490
NHS Direct 111