Giving you information and Advice

We provide a wide range of services to help older people in York.
For nearly 50 years, we have been providing a range of services to older people in York. Age UK York's information and advice service can support you to find solutions that will help you to remain independent and get the most out of later life.
Whether it’s housing, health, finance, loneliness or care needs, we can work with you.
Our staff will put your needs, wishes & priorities at the centre of what they do. They will point you to local activities and services or, should you need it, they can work with you to put a plan in place to improve your life.
Our advice is free and confidential. It is available to assist anyone aged over 50 in York.
We hold the Advice Quality Standard, which is your reassurance that we have demonstrated our commitment to providing consistent,
relevant and effective advice; to customer care, and that our service has clear and relevant procedures in place to manage the
delivery of good quality information and advice to clients.
Contact us: 01904 634061 (9.30am - 3pm. Mon to Friday)Email: ageukyork@ageukyork.org.ukOr go to our contact form. |
Free booklets and online information
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Read our info guides
Age UK produces free information guides and factsheets on a wide range of topics, including home adaptations, dementia, and advice for carers. You can find a complete list of guides and factsheets on the Age UK national website.
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Find information online
If you prefer to read information online, the Age UK national website has information and advice on many topics, including how to find a care home, how to avoid scams, and Power of Attorney.
Useful Phone Numbers
York Hospital | 01904 631313 |
Citizens Advice York | 0344 411 1444 |
Older Citizen's Advocacy York | 01904 676200 |
York Older People's Assembly | 01904 202293 |
HealthWatch York | 01904 621133 |
York Council | 01904 551550 |
Yorkshire Water (Check the identity of a caller) | 0800 138 7878 |
Action Fraud Helpline | 0300 123 2040 |
Telephone Preference Service | 0345 070 0707 |
Mailing Preference Service | 0207 291 3310 |
Crimestoppers | 0800 555 111 |
Shelter (Housing) | 0808 800 444 |
Shelter (Emergency) | 0808 1644 6060 |
York Mind | 01904 643364 |
York Alzheimer's Society | 01904 924444 |
York Carer's Society | 01904 715490 |
NHS Direct | 111 |