Hospital Discharge and Admission Avoidance Support
- Location: Age UK Cambridgeshire and Peterborough
- Price: Free
Please note, this service is not available outside Age UK Cambridgeshire & Peterborough - Head Office's catchment area.
Email: HDsupport@ageukcap.org.uk
Telephone: 01354 691896
A community based, person centred, wrap-around holistic service to support safe hospital discharges home, or home assessment after early discharge, or to help prevent a hospital admission/readmission.
How can we help
We can provide...
🛏 Furniture and bed moves
🔑 Key safe fitting prior/upon discharge
🔨 Grab rail fitting
🧑🏻🤝🧑🏼 Support to settle home on day of discharge
🍎 Essential food shops
💊 Essential medical needs/prescription collections
☎️ Urgent welfare visits or welfare telephone calls
❤️ Support to identify and navigate to longer term services needed (health, social care, Age UK CAP services or other voluntary/community organisations)
ℹ️ An information pack
Please see out service leaflet below:
Who can we help?
This service is for people aged 60yrs and above living in Cambridgeshire or Peterborough with an identified need.
With regards to our welfare telephone calls to a service user, we have a protocol to follow up any unanswered phone calls with a welfare visit.
Calls can just be “in touch” calls at agreed times. Our calls offer valuable conversation during isolating times and with good relationships build trust, help lessen anxieties and give reassurance that any issues or concerns raised will be addressed by our staff or our dedicated volunteers, who are here to help.
Our experienced staff will be assigned as the individual’s keyworker with cases that are more complex. All staff are trained in safeguarding and dementia awareness, food safety, lone working, fire safety, manual handling and are DBS checked.
Contact Us
This service is open daily 10am to 4pm - 7 days a week, 365 days a year which includes Bank Holidays.
☎️ 01354 691896
✉️ HDsupport@ageukcap.org.uk
Please see our Hospital Discharge Referral Form: