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Our countywide Information and Advice Team can help older people, their family and friends with a range of issues. 

Woman helping man with advice

We can help with:

  • claiming benefits
  • Lasting Powers of Attorney
  • training in computer skills to help you get online
  • housing options
  • community care and health services
  • accessing Age UK Hertfordshire's range of services
  • equipment and aids
  • leisure and social activities 
  • any other queries you may have 

You can get in touch with our Information and Advice Team by:

  • telephone
  • email
  • post

Or make an appointment to meet in person.

Get in Touch

Monday - Friday 9am - 4.00pm

Tel: 0300 345 3446


By Post: Information and Advice Team, Age UK Hertfordshire, 1 Silver Court, Watchmead, Welwyn Garden City, AL7 1LT 

Free booklets and online information

Become a Information & Advice Volunteer

If you would like to join us and volunteer for our Information & Advice team, visit our volunteers page for further details.

Age UK Information & Advice Quality Standard

The Age UK Information and Advice Quality Programme (IAQP) shows that we offer a quality assured service. It demonstrates our commitment to providing consistent, relevant and effective advice; to customer care, and that our service has clear and relevant procedures in place to manage the delivery of good quality information and advice to clients.

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