Living Well Support Service ‘Avoidance Pathway’

Free

Please note, this service is not available outside Age UK Lancashire - Head Office's catchment area.

Email: lwssnorth@ageuklancs.org.uk
Telephone: Lancaster team - 01524 387832
Website: https://www.ageuk.org.uk/lancashire/

This initiative focuses on early intervention and hospital avoidance, helping people at risk of poor health to live independently and access support before reaching crisis point.

What’s new?

• Launch of the Avoidance Pathway – supporting individuals not currently in hospital


• Aims to prevent unnecessary admissions and frequent Urgent Care or A&E visits


• Working with Primary Care Networks and Integrated Care Communities (ICCs) to identify people earlier through community-based referrals


• Expanded team in Lancaster and recruitment of Volunteer Health Champions

What can service users expect?

Our goal is to promote independence, improve wellbeing, and ensure you have the right support to live safely and comfortably at home.

We offer two levels of personalised support.

Tier 1

A short-term service (up to 3 hours) that includes a home assessment to identify any ongoing support needs, with the option of transport home from the hospital.

Tier 2

A follow-up support package providing essential information, advice, and practical assistance. This includes home safety checks, mobility aids, falls prevention, medication support, care needs assessments, finance and benefits advice, fire safety guidance, and access to local support networks.

Referral Criteria.

• Open to all adults aged 18+


• Resident of Lancaster, Morecambe and Carnforth districts

Volunteer for this project here!

NEW SERVICES BROCHURE!

Our new Services Brochure is an interactive online guide about the services provided by Age UK Lancashire, including photos and videos of services so you and/or your family can make informed decisions about what services are right for you. This guide is designed to showcase our services and provide real examples from real people we've supported here in Lancashire.

To find out more about the services available to people like you, please click the link.