Casual Retail Cover Manager
Contract Type: Temporary, Casual Retail Cover Manager
About Us: Age UK Leicester Shire & Rutland is more than a Charity, we are a lifeline to older people in our local communities. As part of our mission to support older people in their everyday lives, we provide a range of services, including our shops.
We couldn’t do what we do without the generosity of our donors, the dedication of our volunteers, and the loyal support of our wonderful customers. Our shops play a vital role in raising the funds needed to support our mission, and we’re looking for an enthusiastic, experienced and motivated Casual Retail Cover Manager to join our team and help make a real difference.
Key Responsibilities:
- Managing the day-to-day running of charity shops and ensuring they open and close in line with trading hours.
- Overseeing donated and new stock, including sorting, pricing, stock control, merchandising and window displays.
- Providing excellent customer service and resolving customer complaints effectively.
- Completing shop paperwork, computer records, banking and financial transactions accurately and on time.
- Supporting the recruitment, training and development of staff and volunteers.
- Helping to increase shop sales through promotions, creative ideas and marketing activities.
- Maintaining a clean, safe and welcoming shop environment and supporting health and safety procedures.
- Managing shop maintenance issues and helping ensure staff, volunteers and customers remain safe.
- Providing flexible cover to help shops operate effectively, including when staff are absent or on annual leave.
Location: Various locations across Leicester, Leicestershire & Rutland
Contract Type: Temporary, Zero Hours
Salary: £13.27 per hour
Closing Date: 30.11.2026
If you share our aim of supporting older people to remain independent at home and would like to make a positive contribution to the lives of local older people, please submit your CV to jobs@ageukleics.org.uk
Age UK Leicester, Shire and Rutland are an equal opportunities employer. We are committed to promoting a diverse and inclusive workplace and encourage applications from all sections of the community.
Download the terms and conditions
Download the person specification
How to Apply
Download the application form – PDF
Download the application form – Microsoft Word document
Download the equal opportunities monitoring form – PDF
Download the equal opportunities monitoring form – Microsoft Word document
Download the disability information
Please return the completed forms by email to jobs@ageukleics.org.uk
If you do need to send hard copies please mark the envelope Private & Confidential, and post it to:
Human Resources,
Age UK Leicester Shire & Rutland,
Lansdowne House,
113 Princess Rd East,
Leicester,
LE1 7LA