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Enjoy a friendly telephone conversation on a regular basis

A regular chat with one of our friendly, caring volunteers can make a real difference.

The demand for this service is understandably high but we are doing our best to match people as quickly as possible.  Please get in touch if you, or someone you know, could benefit from this service which is provided by telephone only.

What does the service offer?

The world can feel like a lonely place when you are unable to get out and about.  A volunteer befriender who has been DBS checked will ring you up, on a regular basis and at a time that suits you both, to have a chat and to see that things are generally well with you.  Our volunteers are able to chat to people on the telephone.  At the moment we do not provide a visiting befriending service but you may be interested in Care Support At Home Service which provides support to older people throughout the county.

Who is it for?

This service is aimed at older people living in Northamptonshire who feel isolated and are at risk of being lonely.  We try to prioritise people who do not have family or friends they feel able to rely on.  Please note we are not able to provide this service to people with a diagnosis of dementia.  

How much does it cost?

This is a free service provided by telephone only.  Our Care Support At Home Service may be suitable for people who would like a home visit.

How do I access the service?

Please call us on 01604 210625 to discuss whether the service would be appropriate to meet the needs of the older person.  

If you would like to refer someone to this service please ensure you have their permission first.

Don't struggle on by yourself

If you're feeling a bit low a telephone call can make all the difference.