Whether you want to compliment, complain or simply have a query, we want to hear from you.
Our complaints procedure
Age UK Norwich is committed to the provision of high-quality services, and we are always looking at ways that we can make improvements.
We strive to ensure our customers and service users are satisfied with the services they receive from us, however if you are not satisfied with any aspect of our work, we want you to report this to us.
Information on how to submit a complaint can be found in our complaint guidance.