Age UK Shropshire Telford & Wrekin offers a free and confidential information and advice service for older people, their families and carers.
How to access the service
You can access our information and advice service in a number of ways.
By phone: 01743 233 123 (Shrewsbury office) or 01952 216 018 (Telford office)
By email: firstname.lastname@example.org
At our office: Book an appointment or drop-in to our office in Mardol Gardens, Shrewsbury.
Please note: Our Telford office is not open to the public. Information and advice will always be available by telephone at the times listed below, dependent upon the availability of advisors at the time.
Our information and advice officers are available Monday to Friday, 9.00am-4.00pm (Shrewsbury office) or 9.30am-12.30pm (Telford office).
Topics we cover
Our advisers are trained to help you on the following topics.
- Social care - such as finding a care home or getting some help at home, and how it's funded.
- Your income - including free benefits checks, help with applying for benefits and pension advice.
- Your home - information on staying warm at home, home adapatations and how to prevent falls.
- Legal issues - such as wills, power of attorney, and how to deal with an estate.