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Coronavirus Update

We are still recruiting for PAs but due to the current pandemic, at present interviews will need to be conducted by telephone or video messaging. Should you not be shielding and prefer to meet up, this must be in accordance with the government safety and social distancing guidelines. We would recommend a local cafe or community space which allows you to socially distance safely.
If you wish to employ a PA, you will need to adhere to the current government guidance on COVID-19 which can be accessed below.

Current COVID-19 guidance for people receiving Direct Payments

Direct Payments are payments made directly to individuals who request to receive one to meet some or all of their eligible care and support needs. Carers may also be eligible for direct payments. A direct payment is not a benefit and does not affect any benefits that you receive.


  • More choice and control of your care package
  • You can choose who works for you, whether that’s a Personal Assistant that you employ or a care agency, or a mixture of providers that suit your individual needs
  • You can arrange times with them to suit you
  • You have more say in what tasks they do
  • It's more flexible as you can move your hours if necessary
  • You can pick and choose services which best suit your needs
  • The Direct Payments Team are here to help you to understand how a personal budget works, recruit Personal Assistants and support you in your role as an employer. We can also help you to find a suitable Care Agency. 

Contact Details

Telephone: 0121 709 7591                 Email:

More Information

The Age UK Solihull Direct Payments Welcome Pack explains in a simple format how Direct Payments work.

View Direct Payments Information Pack

Further information

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