Coronavirus - we are here for you
Published on 13 March 2020 01:50 PM
Emergency Shopping Service:
We match people who need support with a volunteer who lives nearby.
Check in and Chat Calls:Although we have had to temporarily stop our face to face home visiting Befriending service at this time in Waverley, Guildford, Runnymede and Spelthorne, we are now offering a new telephone service - Check in and Chat - to people across the County.
One of the best ways of helping someone during this unsettling time is by just keeping in touch. We are able to offer this service through the support of volunteers, who we match, with people who would like a call.
Surrey Virtual Wellbeing Hub:
Staying home and staying safe has given rise to lots of new initiatives and ways to virtually access shows, art collections – all from the comfort of your home!
If you need digital help to take advantage of this online surge our Computer Drop-in Volunteers are offering a free telephone service arranged at a time and day that is mutually convenient. Whatever your question, we will have a volunteer who can help.
Information and Advice Service:
Help at Home Service:As a key service, our Help at Home team continues to support existing clients who cannot carry out essential tasks in their homes such as cleaning hygiene areas, changing the bed and shopping.
We are also providing support to new enquirers for shopping using our many Home Helps across the County. Our Home Helps are self-employed and instructed to observe Government guidelines during the Coronavirus.
We are taking requests from people who would like to receive our full service once Government guidelines allow, so please do get in touch if you would like help with cleaning, preparation of light meals, shopping, companionship or gardening. For more information about the service and fees, please do contact us. We look forward to hearing from you.
Donations to support our services are gratefully received and can be made online or by sending a cheque made payable to 'Age UK Surrey' to the address below:
Age UK Surrey, Rex House, William Road, Guildford, Surrey GU1 4QZ
Covid-19 Update Factsheet
All the above information can also be found in this factsheet.