Help at home service
We all occasionally need a bit of extra help. This could be because of illness, you can’t manage all the chores you used to, or maybe there are just better things to do with your time!
Whatever the reason, it is nice to have someone you can really rely on to do them for you.
Choose our Help at Home Service and free up time to do the things you enjoy!
We are a trusted charity with over 20 years of experience, offering a high-quality, domestic cleaning service to the over 50s. Our home assistants are able to help with the following chores:
- General household cleaning
- Floor washing
- Laundry and ironing
- Bed making and changing
- Curtain and net changing
- Basic food preparation
- Simple clothes mending
- Dog walking
- Helping you get out and about
- We can buy your shopping on your behalf or accompanied
- We can collect your prescription
Your safety is important to us. If you are in difficulty, or unable to answer the door, our fully trained Home Assistants will follow the pre-agreed emergency plan and stay until they know you are safe.
How we can help
What we will do
Visit your home to discuss your requirements and then arrange for a Home Assistant to visit at an agreed time and day to suit you.
Organise a courtesy phone call each month to ensure you are happy with the service and annual review visits.
Assess our Home Assistants to ensure they are fully trained and vetted.
Age UK West Sussex provides a reliable, high-quality service that is tailored to your needs and convenient for you. We offer competitive prices and police checks on all our staff and Home Assistants, with unparalleled aftercare and customer service.
How much does our home help service cost?
Costs depend on where you live. As a non-profit organisation our Help at Home Service charges are based on the actual cost of providing the service.
Our promise to you
We promise to visit your home to discuss your requirements and then arrange for a Home Assistant to visit at an agreed time and day to suit you.
We promise to ring you each month to ensure you are happy with the service.
We promise to organise a review visit every year.
We assess our Home Assistant to ensure they are fully trained and vetted.
Wherever possible you will have the same Home Assistant who will get to know you and offer regular companionship.
We will organise holiday and sickness cover when needed
As part of our service we will ring you every month to check that all is well. Here are just a few of the comments from our happy customers.
"She's excellent. I'm delighted. Should have done it a long time ago!"
"She's brilliant. Very pleased, thank you very much. Best thing I did was to call you." Mrs Jane B, March 2017
"Very happy with service & usual Home Help whose leave cover has all been arranged easily, she is lovely, always cheerful & ready to help whatever is asked of her." Mrs Paula H, June 2017
"Very, very happy with service & Home Help, couldn't do without her!" Mr Philip T, December 2017