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Hours: 9 – 18 hours a week (4 week rolling rota) working every Monday and Tuesday 8:15-12:45 and every other weekend Sat & Sun morning 8:15-12:45 with opportunity for additional hours as and when required

Salary:  £10.90 per hour plus weekend enhance rate (£11.08 Saturdays and £12.80 Sundays)

Location: Brighton

Closing Date: 29th November 2023*

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Please note that we are unable to accept sponsorship applications and you will need the Right to Work in the UK.

About The Role

Are you ready for a fulfilling role that makes a real difference in the lives of older individuals during their times of need? We have an exciting opportunity for a Crisis Carer to join our remarkable Crisis Team.

Our Crisis Team operates seven days a week, covering a span from 8:00 am to 8:00 pm. Shifts are available in the morning (8:15 am to 12:45 pm) and in the afternoon (3:45 pm to 7:45 pm). We specialise in delivering short-term, person-centered care to people in later stages of life, whether they are returning home from the hospital or facing unexpected challenges. As a Crisis Carer, you will provide essential services within the comfort of the client's home, including shopping for necessities, light meal preparation, collecting prescriptions, aiding with medication, and offering support with personal care.

This role is immensely gratifying for individuals who are compassionate and dedicated. You will become an integral part of our Crisis Service team, ensuring the safe and efficient delivery of care within our clients' homes.

Key Duties and Responsibilities:

  • Referral Management: Receive direct referrals from the Coordinator on duty
  • Client Support: Offer in-home support to clients within the scope of our services, including providing low-level personal care as required.
  • Check Phone Calls: Conduct scheduled phone check-ins as agreed upon with the Manager to maintain ongoing communication and client well-being.
  • Risk Assessment: Perform basic risk assessments as part of the 1st Call visit pack, ensuring that potential risks are identified and addressed promptly.
  • Communication: Immediately report any issues or concerns. Maintain open and effective communication with the Coordinator regarding ongoing cases.
  • Team Collaboration: Collaborate with other Care Assistants.
  • Record Keeping: Maintain clear and accurate records of all client interactions and share these details with the Coordinator on duty at the end of each workday.
  • Documentation: Ensure the thorough completion of all required forms and documentation.
  • Professional Development: Attend team meetings and actively participate in training and other development activities as appropriate to enhance your skills and knowledge.
  • A valid driver's license and access to a car are required for this role.

We are seeking an enthusiastic individual who enjoys working with people and helping them maintain an independent lifestyle. While prior caregiving experience is beneficial, we provide comprehensive training and shadowing to equip you for success.

Please click here for Job Description/Person Specification.

If you possess the passion for this role and are eager to learn and grow, we encourage you to reach out. Even if you believe you may not have all the required skills, we'd love to have a conversation with you. Your commitment to making a positive impact could be exactly what we're looking for. Don't hesitate to get in touch with us today.

If you need help with submitting  an application, please do email and we  will contact you to help.

To arrange an informal chat, please contact Svetlana Dinkovski, CQC Registered Manager on 07715 521802 or email


At AUKWSBH we value our people and as such our staff benefits include:

  • Flexible Working Option
  • Enhanced weekend rates
  • Ongoing professional training and development
  • 28 days annual leave plus bank holidays (pro-rata for part time staff)
  • Eligible for Blue Light discount scheme
  • Part of an inclusive and committed team
  • Ability to make a genuine positive difference to people’s lives
  • 4% auto enrolment pension with Life Assurance


We are an ageing population and many older people have no one else but us, AUKWSBH are passionate about inspiring and enabling people in West Sussex, Brighton & Hove to Love Later Life by providing . We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact.

Equality, Diversity and Inclusion

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Age UK West Sussex, Brighton and Hove..

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best. so please contact us should you require any adjustments to allow you to apply/undertake your role.

To apply please visit our website and download an application form  or email your CV to

Apply Now

Should you be successful, you will be subject to a variety of checks, including DBS and references.