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 FAB Café Host Volunteer - Role Outline 

Introduction 

At FAB Age UK Bristol, we support people aged 50+ to stay connected, active and able to live well. For many people, this can be the difference between feeling isolated and feeling part of a community.  

There’s no upper age limit to our work and our mission is simple: to help people not just survive but truly thrive as they age.  

We’re proud to be part of making Bristol an Age Friendly city, where people can continue to live fulfilling, independent and connected lives.  

Our organisational objectives are to 

  • Provide top-quality services and support to all older people in Bristol.  
  • Lead and enable collaboration between other organisations working with older people in Bristol. 
  • Influence public spending and policies in a way that benefits older people in the city. 
  • Promote positive attitudes to ageing in Bristol. 

We do this by 

  • Providing quality information 
  • Delivering quality services 
  • Involving older people  
  • Giving older people a voice 
  • Working in partnership 
  • Maintaining an effective organisation 

 

Volunteers are important and valued members of the team at Age UK Bristol. We will do our best to make your volunteer experience enjoyable and rewarding. 

What is Friends Aging Better (FAB)  

Friends Ageing Better (FAB) is a community of older people share what is happening in the city while building relationships with like-minded people who live locally and enjoy special events and discounts.   

 

FAB runs FAB Cafés which are informal regular meet-ups for members, as well as other events and regular activities across Bristol, from Avonmouth to Southville and from Henleaze to Withywood. 

Purpose of the FAB Café Host Volunteer  

As a FAB Café Host, you’ll help create a friendly, safe and welcoming atmosphere where people can relax, enjoy great conversations and feel part of something. 

The role is varied and can involve  

  • Welcoming people to the FAB café  
  • Helping new people feel comfortable and included  
  • Keeping a simple register of who attends  
  • Letting people know about FAB and how to join  
  • Sharing information about local activities and events (with support from the FAB team)  
  • Promoting your local café in the community  
  • Following Age UK Bristol policies and procedures (e.g. confidentiality, health and safety, equality and diversity)  
  • Attending training sessions and volunteer meetings where appropriate 

The qualities and skills required for this role are  

  • Friendly and welcoming   
  • Good communication skills   
  • An interest in supporting older people to stay connected and active   
  • Good knowledge of your local area (helpful but not essential)   
  • Basic IT skills (helpful but not essential)  

Time commitment 

Around 2 hours per week, on a regular day, time and location.  

There may be opportunities to get involved in additional activities if you would like to. 

 

Training 

We offer an induction and ongoing support to help you feel confident in your role, along with other relevant training opportunities. 

Disclosure and Barring Service (DBS) Check 

This role does not require a DBS check. 

Location 

We’re currently looking for volunteers in Avonmouth, Fishponds, Southville (LGBTQ+), Withywood, Henleaze, Westbury-on-Trym, St Werburghs (LGBTQ+) and Horfield. We welcome volunteers from the LGBTQ+ community and allies. 

We also have remote volunteer roles for our telephone conversation groups. 

We are looking to expand to other areas of Bristol in the future 

Expenses 

We reimburse all reasonable expenses associated with the role, for instance travel.  

Further Information  

If you enjoy socialising and being part of your local community, this could be a great role for you. 

 

For more information, please contact 

 
Silvia Jimenez Cruz – FAB Manager  
Email: silviajc@ageukbristol.org.uk  
Phone: 0117 928 1530  

 

Or email Volunteering@ageukbristol.org.uk