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Age UK Hammersmith and Fulham offers a free and confidential information and advice service for older people, their families and carers.

Our centre is open again and we're pleased to be able to have face to face appointments. In order to keep everyone safe we have introduced some special measures. Please visit our COVID 19 Update Page for further information about what to expect when you arrive.

How to access the service

Book an appointment:

By phone: 020 7386 9085

At our office: 105 Greyhound Road, London W6 8NJ

Opening times:

Our information and advice officers are available Monday to Friday 10am to 1pm.

Topics we cover:

Our advisers are trained to help you on the following topics.

  • Social care - such as finding a care home or getting some help at home, and how it's funded.
  • Your income - help with applying for benefits and pension advice.
  • Your home - information on staying warm at home, home adaptations and how to prevent falls.

Woman helping man with advice

Additional Information and Advice Services

We are also working with a number of local partners to provide additional information and advice services as follows:

FREE Professional advice regarding wills and power of attorney

Appointments are now available on Fridays for FREE professional advice regarding wills and power of attorney. For dates and to book one of the 15 minute appointments with the Probate and Wills Service call 0207 386 2657 or email

FREE Professional advice regarding tax

Appointments are now available for FREE professional advice regarding tax with Tax Help For Older People — Contact 01308 488 066 to find out dates and to book.

FREE Professional advice regarding care and support needs, home adaptations and help from the local authority

On the last Friday of each month for FREE professional advice regarding your care and support needs, home adaptations and help from the local authority. Sessions are delivered by Lawstop. 20 minute private consultations are availble 11am-1pm by calling us on 0207 386 9085 to book.

Legal Advice 

Lawstop is a firm of solicitors specialising in housing, community care and public law.  They have legal aid contracts which means that if you are eligible you won’t need to pay for the legal advice and any representation at court.  They are able to take cases countrywide.  For more information about them visit their website at

 Tel.  020 8150 2588 or email

Free booklets and online information