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Befriending and companionship for older people in Hammersmith and Fulham

"It's wonderful, and I can't thank you enough for sending him to me. When he rings me up to say he's coming, I can't wait. He has a cup of tea and sits and talks to you. He puts you at ease and you feel comfortable with him. It's something I look forward to. He's in Africa at the moment and he still phones me to see if I'm alright, that's what a wonderful lad he is. It really and truly makes my day, I feel so lucky. I'd recommend anyone if they're lonely to have someone like that because they are a treasure." Lillian, 86 from Fulham

Many older people feel isolated and lonely and we try to alleviate this loneliness by matching the older person with a carefully selected volunteer who agrees to visit on a regular basis, usually once a week for about an hour or two. 

We recruit volunteers of all ages and from all walks of life to support us in delivering our one-to-one support and befriending service.

Befriending may simply involve popping round to somebody’s home for a cup of tea and a chat, but may include helping older people with small practical tasks.  

Volunteers are also able to help

  • By escorting people to their GP or hospital appointment 
  • Accompanying an older person to the local library, shops or cafe.
  • With other small practical tasks

Who can use the In Touch Befriending Scheme?

  • Anyone aged 50 and over
  • Those who have little or no contact with others
  • Those who don’t often leave their homes
  • People who are ill or disabled
  • People with non-acute mental health needs
  • People who lack confidence as a result of a recent life changing experience

What the In Touch Project does not do?

  • Offer practical care such as assistance with bathing or other personal care
  • Household repairs such as plumbing, electrical work, painting and decorating
  • Give financial advice


    Offer counselling

Call in Time telephone befriending

  • Sign up today

    Call in Time is a free telephone befriending service run by Age UK national. They can arrange for a friendly volunteer to call you every week for 30 minutes. 

For more information call us on 020 7386 9085