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Welcome to Age UK Hammersmith and Fulham

We are an independent local charity that supports older people across Hammersmith and Fulham. We provide a wide range of practical services and activities that promote wellbeing and independence. Along with a charity shop, we also have an Activity Centre providing a great value lunch, digital skills training, fitness classes, footcare, treatments, social interest groups, information and advice and more. Unfortunately, our centre and our charity whop are currently closed due to Tier 4 restrictions.

Coronavirus (COVID-19) Update


Sadly our centre and charity shop have had to close due to national lockdown restrictions. Please sign up for further announcements of our reopening.

Until we are able to open again we will be offering online activities and the below services:

  • Isolated Buddy Service - Personal Grocery Service, Telephone Befriending and Prescription Assistance
    This service helps older members of society unable to leave their homes and without support of friends, family and neighbours. They are for people who are housebound and in desparate need only. Those enrolled on the scheme are matched to a local ‘Isolation Buddy Volunteer’ who offer the following essential services for the duration of the coronavirus period:
    - 1 x Grocery Shop per week up to the value of £20 cash, which they give the volunteer along with their personalised list.
    - 2 x Weekly Befriending Telephone calls.
    - Assistance setting up electronic prescriptions - delivered to the door

  • Befriending we continue to provide companionship through regular phone calls and, where possible, walks and outdoor meetings. We are currently at capacity but if you would like some support in the future, please get in touch with 

Service Update

  • Information and Advice - 30 minute telephone appointments are available to book, subject to availability, covering the following areas of advice: Welfare Benefits, Employment, Housing, Consumer, Debt and Basic Immigration queries. To book, call: 020 7386 9085
  • Shopping Service - We have increased our escorted minibus shopping service from two days a week to five days. The last day of the shopping service will be the 23rd December and will then resume on the 6th of January. To book, email or call: 07538 327 734
  • Digital Inclusion Project - Our Digital Champions are available to provide 1-2-1 digital support over the phone. These sessions are 30-minutes long. We can also provide video link session over zoom upon request. To book, email or call: 020 7386 9085.
  • If you or someone you know requires help, please complete this short online Client Form (requesting help) We hope to help as many people as our resources allow. If your situation is urgent, please contact us directly on reception and we will do what we can to help. N.B. All Isolation Buddy Volunteers are referenced and DBS checked to safeguard service users.  

We thank you for your patience and understanding during this period and ask that you do everything to remain safe and healthy. We encourage everyone to always follow the advice from Public Health England as we continue to do so too:


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Call Age UK Hammersmith and Fulham

020 7386 9085 020 7386 9085

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Our services

We offer lots of services for older people and their carers including information and advice, befriending, shopping service and footcare

Consultative Forum

The Hammersmith & Fulham Older peoples' Consultative Forum now run monthly forums to gauge the views of local residents and enable them to question those providing services for older people in the borough.

How you can help