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Our centre is open again and we're pleased to be able to meet up in person. In order to keep everyone safe, we have introduced some special measures. Please visit our COVID 19 Update Page for further information about what to expect when you arrive.

Digital Inclusion Project 

The worldwide web and all of the technology that goes with it can be an intimidating space for many older people. We aim to provide support and guidance to help older people feel more confident with their devices and with navigating the internet.

Due to current lockdown restrictions, we have had to change the way we deliver our Digital Skills appointments.

We are still able to help our older friends get online and connected to social activities and loved ones. We can also help older people complete the online CENSUS and find a suitable internet provider.

Until we can return to the activity centre, our Digital Champions are available to provide 1-2-1 digital support over the phone. These sessions are 30-minutes long. 

We can also provide video link sessions over zoom upon request. To book, email or call: 020 7386 9085.

We'll be updating the below Useful Resources regularly with useful information to help older people navigate the internet and use their newly acquired skills.


Get ready to fill out your census!

The census is a government survey that happens every 10 years in all households in England and Wales. By taking part, you’ll be helping make sure you and your community get the services needed now and in the future.</p

The census will start on 1st March 2021, complete it online or call reception to book an appointment with one of our Census Advisors if you would like some support.

You can contact us on 020 7386 9085 or

What is the Staying Connected Project?

We have been awarded funding from the National Lottery Community Fund for the Staying Connected Digital Inclusion Project, to remove barriers to Information Technology that can disadvantage older people. Through this project, we aim to address digital exclusion and increase the number of local residents who have the skills and confidence to use technology and get online. Photo 1.JPG

Today, digital skills can help you with everyday living, from booking a doctors appointment to ordering your food shopping.

The Government’s digital by default agenda means that digital skills are even more important for those everyday activities from managing and claiming benefits to paying for car and council tax.

I need help what, can I do?

Whether it is using email, setting up a new tablet, completing a form online or more advanced digital queries, we can help! If you would like to learn digital skills, we offer flexible sessions based on what you would like to learn, at a pace that suits you.

To book a FREE session, call us on 0207 386 9085 or email at or for more information visit our computer and technology page

Why not get started now? Register for FREE self-paced training with Learn My Way.

How can I help? Volunteer to help others

Photo 2.JPGAs a Digital Champion for our Staying Connected project, you will be supporting older people in our borough and will personally make a difference to the lives of those who are being digitally excluded! If you are patient and care about your community whilst able to spare a few minutes of your time to help someone, simply apply here. You don’t need to be a technical expert, as most of our clients are beginners, so if you have basics digital skills and a desire to help others, we’d love to hear from you. 

Role of the Volunteer Digital Champion

Why is the Staying Connected Project so important?

Many of us use digital technology without even realising it, while others are missing out on its benefits without even knowing it. In Hammersmith and Fulham, an estimated 12% of our residents (20,497 people) have never used the internet and this is just one of the areas we aim to tackle through this project. We are committed to providing the necessary skills to “digitally include” and empower people who can be disconnected from the modern digital world. Having digital skills will assist in our fight against reducing loneliness and isolation, whilst improving communication, health and wellbeing, and providing access to information and services across the borough.

Upcoming community events

Due to the current Covid 19 self isolation guidelines, there are no community events scheduled. Please visit our website again soon. As the situation changes we will be posting our future events here. Alternatively please contact the digital inclusions team: or call us on 0207 386 9085 to express your interest.

When it is safe to do so, our digital inclusions team can come to you and run an event to help show people how to stay connected and get online. Please get in touch with: if you have any queries.

Useful resources

Visit our useful resources page for helpful links.

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Contact the digital team

To find out more or book a session contact our digital team on: 020 7386 9085 or send an email to: