Age UK Isle of Wight achieves the Network Charity Quality Standard

We are proud to have achieved the Age UK Network Charity Quality Standard (CQS) which recognises the high standard of our performance as an organisation. The Standard is awarded to members of the Age UK Network that have demonstrated they:

• Ensure people’s safety and wellbeing – both beneficiaries and colleagues.
• Value diversity and promote equity and inclusion.
• Safeguard people’s information and are clear about how it’s used.
• Encourage, listen to and act on feedback.
• Plan and review their services and activities strategically, making sure resources are used effectively to respond to local need.
• Value their colleagues, ensuring they have the right people with the right skills and support to deliver their plans.
• Anticipate and manage risk effectively to ensure they are resilient and responsive to change.

The Standard is externally assessed by industry leaders BSI who undertake a rigorous review of our working practice through interviews, observation, and review of our key documents and records.

Our auditor commented that this was the first audit he had completed without raising a single non-conformity, making this a particularly proud achievement for everyone at Age UK Isle of Wight.

Recognising the work that went into preparing for the audit, our Chief Officer, Maria Bunce, said:

“That is an incredible achievement and a real reflection of the dedication and passion shown by every member of the team.

“Congratulations and thank you to you all, what an amazing team we have, I’m bursting with pride.”

A heartfelt thank you goes out to our staff, volunteers and trustees, whose commitment makes our work supporting older Islanders possible everday.