Call in to speak to Jeff our friendly techy expert.
What does the service offer?
Jeff is available to answer questions and show you how to use your smart phone, iPad or other devices. He can also give advice on setting up broadband and mobile phone contracts. If he doesn't know the answer, he will find it out for you.
How much does it cost?
We would appreciate a donation towards our costs.
How do I access the service?
- First floor, The Food Centre, 791 Avebury Boulevard, Central Milton Keynes MK9 3JT - above Iceland; use the car park lifts or go up the stairs by the entrance to Iceland.
- Friday 10.00am to 12 noon
- No appointment necessary
Get in touch
Send an email and find out how our Technology Help Service can help you.
Real people, but made anonymous for the internet
Mrs N has a new laptop and is quite confident using the internet but asked about printing out address labels for her Christmas cards. The new laptop did not have the expected “free trial” Microsoft software loaded so Jeff showed Mrs N how to use LibreOffice instead. LibreOffice labels is not as easy to use as MS Word but, luckily, Mrs N had an older version of Microsoft Office which could be loaded on to the laptop.
In the course of the session Jeff showed Mrs N how to have the Word documents of her Christmas card list and the label list both open on the same screen. He also explained how the F3 key can be used to change a long list of text from all capital letters, all lower case or just initial capitals. If you accidentally type out a lot of text without realising the caps lock was on, this is very handy to know!
Mr and Mrs T both have health problems that limit their mobility. They brought their Samsung tablet to the drop-in but said they didn’t really use it very much. They both liked reading books but couldn’t get to the library as often as they’d like. Jeff showed Mrs T how she could borrow eBooks from the local library.
Jeff downloaded the book-reading app, helped Mrs T register online for a password and account at the library and guided her through the process of “browsing books”, “choosing books” and “checking books out of the library”. Now Mrs T can borrow up to five books at a time, for up to 21 days (but usually less) and do it all for free in the comfort of her own home. At any time of the day.