Information & Advice
Our trained advisers provide information and advice on any aspect of later life.
If we cannot sort out an enquiry on the telephone we can make an appointment to visit you at home.
Call us on 0845 677 2220 (charged at local rate) or 01604 611207.
Monday to Friday 8am to 7pm.
If you are calling on behalf of somebody else, please ensure that they have given their consent for us to speak to you about them.
Our Access Team based in Northampton answers telephone enquiries Monday to Friday 8.30am - 12.30pm.
An out-of-hours service operates 8am - 9am and 12.30pm to 7pm. Your enquiry will be answered by the national Age UK information & advice line who will share your details with us if a home visit or further action is needed.
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Information & Advice Service
Our advisers visit older people at home throughout Northamptonshire to advise and provide support.
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Telephone advice line
Talk to our Access Team for free, confidential and independent information and advice.
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Referrals by third party professionals
Use this link to our online form to refer a client to our Information & Advice Service.
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Or send us a text
If you are hearing impaired and your preferred method of communication is text please contact us on 07768 276 775.
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Age UK leaflets and fact sheets
We keep a supply of the full range of Age UK information guides and factsheets.
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