Information & Advice
Please call our Information & Advice line on 0300 303 3929 or 01604 611207.
If you, or an older relative or neighbour, need help we are offering a telephone service. We will arrange an appointment to call you back.
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Attendance Allowance claims
We can help with claims for Attendance Allowance if you live in Northamptonshire.
Call us on 0300 303 3929 or 01604 611207.
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Information & Advice line
Monday to Friday 8am to 7pm
Call us on 0300 303 3929 or 01604 611207.
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Referrals by third party professionals
Use this link to our online form to refer a client to our Information & Advice Service.
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Or send us a text
If you are hearing impaired and your preferred method of communication is text please contact us on 07768 276 775.
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Age UK leaflets and fact sheets
We can provide you with Age UK information guides and factsheets.
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Send us an email
If you prefer, send an email to our Information & Advice team. They will reply as soon as they can.
The I&A Quality Marque is awarded to services that provide consistent, relevant and effective advice to clients and demonstrates this by providing sufficient information in their client records. The service must have clear and relevant systems and procedures in place to manage the delivery of consistent, good quality information and advice. The service must also show that it monitors its services and seeks feedback from clients and stakeholders.
The Advice Quality Standard is the quality mark for organisations that provide advice to the public on social welfare issues. Organisations that hold the standard have demonstrated that they are easily accessible, effectively managed, and employ staff with the skills and knowledge to meet the needs of their clients.