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Applications closed

Due to an overwhelming response, we are not currently recruiting volunteers for the Telephone Befriending service.

If you are interested in being a Telephone Befreinder in the future please email and we can let you know when applications open. 

Our telephone befriending service helps to ensure regular contact is given to those who need it most. As a volunteer telephone befriender, you will provide informal, social support to an isolated older person which can help to improve their physical and mental wellbeing and their self esteem during this unprecedented time, helping them to know they are not alone.

Application Process: Once we have received your completed application form, our Volunteer Coordinator will call you to conduct an informal interview and discuss the role in more detail. We will then arrange for an online DBS check to place which will include a video call to enable documents used in the DBS application to be verified.

Once the DBS check has cleared, volunteer details will be passed to our Community and Outreach Department who will organise the match between volunteer and the olderperson using the service.




Questions? Contact the Volunteer Coordinator on 01603 397784 or email