Home Energy Advisor
Contract: Fixed term contract until the end of March 2027
Location: Plymouth
Hours: 13 hours per week over 2 days worked between 9am and 4pm
Rate of Pay: £12.72 per hour
About the Role
We are looking for someone to deliver practical home energy advice and support for people aged 50+ in Plymouth. Helping them to improve the warmth, comfort and energy efficiency of their homes and reduce household energy costs.
The Home Energy Advisor will undertake home visits to understand individual circumstances, provide tailored advice and, where appropriate, install simple energy-saving measures such as LED light bulbs, draught excluders and reflective radiator panels. The role will also identify wider support needs and make referrals to Age UK Plymouth's Information and Advice Team and other relevant services.
This is a community-based role involving regular lone working and visits to people in their own homes. A post of this nature is subject to an enhanced Disclosure Check through the Disclosure and Barring Service.
Full driving licence, access to a vehicle for work purposes and appropriate business-use insurance are required for the role.
About You
What we are looking for
- Welcoming personality with adaptive communication skills.
- Knowledge of issues effecting people aged 50+.
- Confidence working independently and managing your own workload.
- Good organisational and record-keeping skills, including basic IT skills.
- Good listening skills and the ability to provide advice in a clear, practical and supportive way.
- A practical approach and willingness to install simple energy-saving measures after training.
- Ability to recognise when someone might need extra support and make referrals to the Information and Advice Team or other organisations.
- An understanding of safeguarding and confidentiality.
Why Join Us at Age UK Plymouth?
- Work with a trusted, well-established local charity.
- Join a caring, inclusive workplace that truly values its team.
- Ongoing training and professional development opportunities.
- Make a real difference to people’s lives, every single day.
The wellbeing of our employees is a priority, so we have the following benefits:
- 5.6 weeks’ annual leave, plus an extra day each year of service (for the first 5 years).
- Company sick pay (after probation).
- Access to Bupa’s Employee Assistance Programme.
- Staff social events.
How to apply
Closing date: 25/10/2026 - though please be aware the role might close early as interviews will be conducted as and when suitable candidates apply.
To apply please send a CV and cover letter to personnel@ageukplymouth.org.uk outlining why you think you would be good for the role, addressing the job description.
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