Befriending

Email: community@ageukplymouth.org.uk
Telephone: 01752 256020

Our Befriending service offers friendly support to older people who may be feeling lonely, isolated or in need of regular conversation. Volunteers provide ongoing companionship through telephone calls - helping build connections and support emotional wellbeing.

This service plays an important role in reducing social isolation and supporting people to stay engaged in our community.

Important update

Please note that this service is currently at capacity and we are not accepting new referrals at this time. We understand how important this support is and hope to re-open the service as soon as possible.

Please check on this page for updates when availability becomes open again.

If you are feeling lonely or would like someone to talk to, there are other sources of support available while this service in Plymouth is at capacity.

Age UK Advice Line | 0800 678 1602 (8:00 to 19:00)

Provides a free, confidential advice line offering information and support on a wide range of issues affecting older people, including loneliness, wellbeing and practical help.

The Silver Line Helpline | 0800 470 80 90

The Silver Line is a free, 24 hour helpline for older people across the UK. It offers friendly conversation at any time of day or night, as well as information, friendship and support.

It is particularly helpful for anyone who feels lonely or isolated and simply wants someone to talk to.

Samaritans | 116 123

The Samaritans provide emotional support for anyone who is struggling to cope, feeling down or experiencing distress. They are available 24 hours a day, 7 days a week.

Loneliness in Plymouth and later life

Loneliness is a significant issue affecting older people both locally and across the UK. National research shows that a large proportion of people aged 65 and over experience loneliness at least some of the time, with some reporting persistent feelings of isolation.

Across the UK, millions of older adults are affected by social isolation, which can have a serious impact on both mental and physical health. These effects can include increased risk of depression, reduced wellbeing and poorer overall health outcomes.

While exact figures for Plymouth vary, our Befriending service is essential in helping to reduce isolation and improve quality of life for older residents.