Dementia Service

Please note, this service is not available outside Age UK Redbridge Barking & Havering - Head Office's catchment area.

Email: dementiaservice@ageukrbh.org.uk
Telephone: 020 8220 6000

Dementia Service – Please note that the Dementia Advice Service is for Redbridge residents age 50 plus and their Carers, Family & Friends.

Early Intervention Dementia - The Service provides high quality information, advice, guidance and support to people with dementia and their Carers throughout their journey living with dementia. We focus on early diagnosis and provide support to people in the early stages of dementia and their Carers in line with the National Dementia Strategy objectives. The service provides practical and emotional support on diagnosis, managing the impact of dementia on daily living, increasing choices and improving quality of life. This also involves agreeing the means and level of support appropriate to the needs of the client both before and after diagnosis and working closely with partner organisations. providing information to plan for the future whilst enabling people to live well with dementia.

We also run Living Well with Dementia Groups for people with a recent diagnosis of Early Stage Dementia.

Moderate to Later Stages – The Dementia Service supports people with dementia at various stages and encouraging people concerned about their memory to seek advice and assist them to access appropriate support to maintain their independence, enhance life choices and plan for the future. We also help to develop coping strategies via support planning. This will include signposting and active referrals to relevant services as well as providing information on benefits available and assisting clients to access them where appropriate through various stages of their dementia journey. Providing community based, face to face services for an increased level of support for more complex cases.

The service is provided through office visits, home visits, telephone based support and outreach which includes the Memory Clinic.

What can we do to help you?

• Information on dementia and how to obtain diagnosis
• Coordinated support to meet your needs including accessing services
• Practical and emotional support, promoting the ethos of living well with dementia
• Assistance with applications for benefits and transport schemes
• Help to plan for the future
• Discuss any other issue or concern you may have
• Living Well with Dementia Groups – For people with a recent diagnosis of Early Stage Dementia

Referrals

We accept Self Referrals, Referrals from Family & Friends and also Professionals

Referrals can be made by:

Telephone: Call our main switchboard on 020 8220 6000

Email: dementiaservice@ageukrbh.org.uk

Referral Form

Download a copy of the referral form.

Referral Form

Partnership Working

Redbridge Memory Service – We work closely with the Memory Service and provide Advice Surgeries at the Memory Clinic

Redbridge Dementia Partnership – We are members of the Redbridge Dementia Partnership. We work together with other different organisations to improve the lives of people with dementia and their carers living in the local community.

Downshall School Intergenerational Project – With Downshall School, NELFT NHS Foundation Trust, and Lions we are working in partnership to provide an Intergenerational provision that brings together older adults and young children to improve the quality of life and opportunities for both.

https://www.downshallprimary.co.uk/redbridge/primary/downshall/site/pages/extendedservices/downshallsintergenerationalprovision

https://www.facebook.com/bbcbreakfast/videos/elderly-day-care-in-a-primary-schooldownshall-primary-in-east-london-has-been-tr/1953819251298870/

Other useful Information

Age UK Dementia Information – The Age UK National page has lots of useful and informative information about Dementia

https://www.ageuk.org.uk/information-advice/health-wellbeing/conditions-illnesses/dementia/

Our dementia information guides offer information and advice on how you or your loved one can live well with dementia.

https://www.ageuk.org.uk/services/information-advice/guides-and-factsheets/dementia-guides/

Power of Attorney - A power of attorney is a way of giving someone you trust the legal authority to make decisions on your behalf if you're no longer able to make them yourself – or if you don't want to.

https://www.ageuk.org.uk/information-advice/money-legal/legal-issues/power-of-attorney/

Public Guardianship Office – Discussing Power of Attorney with Friends & Family
https://publicguardian.blog.gov.uk/2023/12/15/top-tips-on-starting-difficult-conversations-about-lpas/

BHRUT Dementia Initiatives – BHRUT have developed initiatives to support Patients with Dementia to receive the best possible care whilst at hospital and also to support their family and carers. This includes things like the Butterfly Scheme, This Is Me, John’s Campaign etc
https://www.bhrhospitals.nhs.uk/dementia/

Safeguarding

Everyone has the right to live safely, free from abuse and neglect – regardless of age. However, if you feel at risk yourself, or you're concerned about someone else, it's important to remember that there's help available.

If you are the victim of abuse, or you know someone in Redbridge who you think is being or has been abused, then it is really important to seek help.

• Complete a Redbridge Safeguarding Adults Referral Form. A Word version is available via the Redbridge Safeguarding Adults Board website.
• Report concerns to Redbridge Health and Adult Social Services on 020 8708 7333 (Monday to Friday 9.00am to 5.00pm). Outside of office hours, contact the Emergency Duty Team on 020 8553 5825.
• Report any concerns about a crime to the police on 101. In an emergency call 999
• There are also a number of local and national organisations you might want to talk to.

https://www.redbridge.gov.uk/adult-and-childrens-services/report-abuse-of-a-vulnerable-adult/

https://www.ageuk.org.uk/information-advice/health-wellbeing/relationships-family/protection-from-abuse/

https://www.ageuk.org.uk/siteassets/documents/factsheets/fs78_safeguarding_older_people_from_abuse_fcs.pdf

Admiral Nurses

Admiral Nurses are specialist dementia nurses who are there for the whole family. As experts in dementia, they support families with the many complex challenges of the condition, providing free, specialist advice, support and understanding, whenever it’s needed.

https://www.dementiauk.org/information-and-support/how-we-can-support-you/what-is-an-admiral-nurse/

Dementia Based Radio Show

Pete Hill presents The ‘D’ Word - the radio show that talks about dementia.

https://ukhealthradio.com/program/the-d-word/