Will you be going into hospital soon? Are you worried about being alone and coping when you return home? Do you have a friend or relative who is being discharged from hospital and will they be able to manage for those first few weeks? Our Home from Hospital service is available for vulnerable adults who do not have a carer upon discharge.

How can the service help me?

The aim of the service is to prevent vulnerable people returning to hospital, to boost confidence and physical and mental wellbeing. The service will provide an initial home assessment (once the person has returned from hospital) and provide information to minimise risks such as trip hazards in addition to ensuring the heating is on and there is food available. Age UK Horsham District, Age UK West Sussex & Guild Care (Adur & Worthing) are working in partnership to deliver a countywide Home from Hospital service for people living within West Sussex.

I am coming out of hospital, what can I expect?

We will visit you to make sure you are safe, have what you need and the relevant services in place should you need them. We will ensure that you are not isolated following your return home from hospital and for the following six weeks we will visit to help you regain your confidence and independence.

What else should I know about the service?

The service will match a volunteer to people requiring an ongoing service. They can provide practical support, work to rebuild confidence and reduce the risk of isolation. We offer up to 6 weeks free practical support after discharge from hospital for residents living in West Sussex.

All our volunteers have an enhanced DBS check.

Click here to view leaflet

Even if you have already made arrangements such as home help or personal care, our Home from Hospital volunteer could:

  • Collect prescriptions and shopping
  • Prepare a light snack
  • Accompany you to a hospital or doctors appointment
  • Provide information on other services or equipment you need
  • Pop in for a chat
  • Assist with finances/paperwork through our information services
  • Liaise with a wide range of other services on your behalf
  • Help with a pet
  • Return library books
  • Small practical tasks in the home

The service is unable to provide:

  • Assistance with personal care
  • Dressing wounds
  • Lifting clients
  • Counselling

How do I receive a referral?

You can do this yourself by contacting the co-ordinator in your area (details are listed at the bottom of this page) or you can ask a ward nurse, social worker, GP, friend or relative to contact us on your behalf.

There is no charge for this service as it is supported by West Sussex County Council.

Where to make referrals:

These offices are open: Monday to Friday, 9am - 5pm

Age UK West Sussex
Suite 2, First floor

Anchor Springs

BN17 6BP

Tel: 01903 717130

Registered charity: 1085988

Guild Care (Adur & Worthing)
Methold House
North Street
West Sussex
BN11 1UD

Tel: 01903 334977
Registered charity: 1044658

Age UK Horsham District
Lavinia House Day Centre
Dukes Square
RH12 1GZ

Tel: 01403 751321


Registered charity: 1085988

The Approved Provider Standard (APS) is the national quality standard designed specifically for all types of
mentoring and befriending projects. Projects which meet the requirements of the standard are accredited for
three years.

Age UK West Sussex's Home from Hospital and Home Visiting service has been awarded the APS Quality standard until 2019.

Contact us

Age UK West Sussex

T:  01903 717130
E: admin@ageukwestsussex.org.uk

Further information

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