Crisis - Brighton & Hove Only

Age UK West Sussex, Brighton & Hove
29-31 Prestonville Road
Brighton
West Sussex
BN1 3TJ
United Kingdom

Telephone: 01273 328 555

The Crisis Service can help with problems such as if you find yourself suddenly ill in bed, if you are recovering from a bereavement, or are home from hospital after being discharged.

Please note, the above address is an administrative office and is not open to the public. To find out more about this service and how we can support you, please use the contact details on this page.

What is the Crisis Service?

The Crisis Services provides temporary emergency support when other services are not available. Crisis can be there if you have an accident or are finding it impossible to cope in an emergency. All Crisis carers are carefully selected and trained.

The Crisis Service can help with problems such as:
✅ Shopping for essential items
✅ Quick/light meal preparation
✅ Support with personal care and showering
✅ Posting mail and collecting prescriptions
✅ Light household tasks
✅ ‘Comfort’ calls after an emergency or bereavement
✅ Sudden illness
✅ Hospital discharge
✅ An accident
✅ Domestic emergencies
✅ Assistance with medication

What can we not do?

We can only deal with genuine emergency calls that need practical help of the kind mentioned above. Our care workers are not medically trained and so cannot:

✖️ Attend to clinical nursing or medical needs
✖️ Change dressings, catheter bags or oxygen cylinders
✖️ Sit or stay with clients for long periods
✖️ Take clients out or provide transport for them
✖️ Do any lifting
✖️ Carry out tasks where more than one care worker is required
✖️ Give a precise time of arrival

How does it work?

Through short visits and telephone calls we can provide practical help with regards to shopping, medication, preparation of a light meal, light households tasks and low level personal care.

The service is normally available for a maximum of 14 days only.