There are lots of ways AGE UK Brighton & Hove can help older people using technology.
We have an IT Drop-In service at our Computer Centre at Seven Dials and we run regular classes for complete beginners. Our aim is to ensure everyone can enjoy learning how to use computers, tablets, mobile phones and accessing the internet.
An overview of our IT Drop-In Service
Our IT Drop-In is open 10am – 1pm, Monday to Thursday. Every day we have three volunteers who are keen to help you with anything technology related. This ranges from total beginners who want to learn more, right through to helping people with any specific technology queries they might have, such as selling on eBay, or learning how to do a grocery shop online.
What can I do at the IT Drop-In?
The IT Drop-In has a very friendly and relaxed atmosphere, and is equipped with a range of up-to-date facilities. We have 8 personal computers, a MacBook, a colour printer, photocopier & scanner, and a tablet for you to try out. All our equipment is set up to be as similar as possible to a newly bought device, so you can try here first if you are thinking of buying something new. Most importantly, we always have tea, coffee and biscuits!
We have lots of different visitors, with very different requirements, but here's a few examples of what you can do:
- Basic IT skills such as using a mouse and typing.
- Learning how to send and receive emails.
- Researching and buying items online.
- Help with filling in online forms.
- Producing letters and other documents.
Visitors can also bring their own equipment such as laptops, tablets or smartphones and we can offer help, advice and problem solving that is specific to your device.
Where is the Computer Centre?
The Centre is located in a very accessible area of Brighton Seven Dials: 29-31 Prestonville Road, Brighton, BN1 3TJ. If you have any questions, you can always call us on 01273 720603.
How much does it cost?
Nothing! All the facilities and courses provided are free for anyone over the age of 50.
(We do however, charge 40p for colour printing, if that's something you need, but black and white printing is free.)
We find most people like to say thank you with a small donation. Any money you give goes directly back into helping Age UK Brighton & Hove and we really value this.
Our IT Drop-In is on the first floor and can be accessed via a lift. The lift can fit two people, so if you want a volunteer with you, that’s no problem. Our building is wheelchair friendly. For anyone with sight impairment, we have high-visibility keyboards available and magnifying software. We also have a range of different mouse designs for those who find laptop pads or a traditional mouse difficult to use. In all instances, we will be as accommodating as we can.
Do you run courses for beginners?
Yes! We run a FREE 'Internet Essentials' course on Fridays at our Computer Centre 10am – 12pm. The course covers basic keyboard skills and using email, accessing the internet; ranging from searching online, to shopping and of course staying safe online. It's a 6-week course, so we do ask that you book on this course in advance by calling 01273 720603 or asking a volunteer next time you visit the IT Drop-In. These courses are very popular and there is often a waiting list but we will always include you on the next available course.
If you can't get to our Computer Centre?
If you are unable to visit our Computer Centre, we do offer a limited outreach service within the local community. This is where a member of staff will visit you at home to help with a specific issue or topic you would like to learn. If you would like to be referred to our outreach services, or refer a family member or friend, please call us on 01273 720603. We will always endeavor to help you!