Age UK uses cookies to ensure that we give you the best experience. By continuing to use this site, you are agreeing to our policy. To read more about how we use cookies and how you control them. Read our Cookie Policy
Skip to content

If you are interested in becoming a Trustee with our organisation go to our Work for Us section for more information

  • Paul Phyall


    Paul was born and raised in the North East and lives in Durham City.  He is an experienced trustee having served on the board of local charities and supported the charity sector through various volunteer roles, which include being a volunteer business advisor for the The Cranfield Trust.  He has served on the board of numerous companies both in the UK and Asia.

    Paul’s career spans 40 years served in three organisations.  The first was with NEI Parsons in Heaton where he was a time served apprentice and worked in a variety of quality control and quality assurance roles both in the UK and aboard.  He then joined the Lloyds Register Group and worked for 23 years in various roles and global locations - his last role being the Regional Operations Director for Asia.  On his return to the North East England in 2016, Paul ran his own consultancy business before taking up a role at SAI Global as their UK&I Managing Director providing food assurance services. 

    Paul has a personal aim of using his business acumen to help and support the charity sector and he strongly believes in the work of Age UK County Durham which is promoting and enhancing the wellbeing of older people throughout County Durham.

  • Mark Local 


    Mark works at  Northumbrian Water and has served as a Director for our organisations trading company since 2011 and became our new Treasurer in October 2020.

  • Jeff Watson

    Interim Trustee

    Jeff is recently retired, having spent over 30 years with Nationwide Building Society in various senior roles.

    Jeff helped launch Nationwide's Community Board Programme across the UK which has delivered millions of pounds to charitable causes linked to housing and homelessness and was Chair of the North East Community Board.

  • Tony Armstrong


    Tony is retired and has served as a trustee for us since 2003.

  • Natalie Davison-Terranova


    Originating from Newton Aycliffe, Natalie is principal and chief executive of Bishop Auckland College. With a degree in chemical engineering, Natalie began her career working for Procter & Gamble as a production manager in detergent manufacture. Moving into further education in 1997, she taught and managed engineering provision in colleges in south Essex and east London before returning to County Durham in 2008. Natalie’s professional studies include an MBA from Henley Business School and an MA in local and regional development from Newcastle University.

    Natalie has been a trustee for Age UK County Durham since 2017 and has a particular interest in supporting the work of the charity through opportunities for students to engage in a wide range of community and inter-generational initiatives. Natalie is married to Ross, a minister in the Church of England.

  • Denise Elliott


    After a 43 year career in Health and Social Care the majority of which focused on developing and delivering services to support older people in County Durham and Northumberland. Denise retired at the end of 2020. From a nursing background she moved from her role as Specialist Nurse for Older people into policy and service development and led on the implementation of the National Service Framework Older People for Durham and Chester le Street PCT. During this time Denise worked closely with Age UK County Durham on a number of initiatives including the handyperson schemes and falls prevention services.

    Moving to Northumberland Care Trust, as the local programme lead for their national PPOPS project (FISHNets), Denise developed older people’s wellbeing and inclusion services across Northumberland, the outcomes feeding into national research on partnership working and integration.

    For the final 10 years of her career Denise held senior commissioning roles for Durham County Council culminating in her appointment as Head of Commissioning in 2016. Through her membership of various strategic groups Denise has influenced policy and service development at a local, regional and national level. Denise is now concentrating on her caring roles along with volunteering for a local NHS Foundation Trust and her Trustee role.